Job Overview An exciting opportunity has arisen within the Norwich Medical School Team based at the James Paget University Hospital. We are looking for an enthusiastic, motivated, team-centric individual to join our friendly & supportive team. Working in a busy environment, undertaking a variety of tasks ranging from administrative and clinical skills setup to engaging with volunteers, students and medical professionals. Main duties of the job The Post Holder Will Be Expected To: Provide comprehensive administrative support to the Norwich Medical School, UEA with responsibility for creating basic timetables and organising structured clinics which will include canvassing volunteer patients for all specialities. Provide technical support to educational events and examinations within the Norwich Medical School, UEA. Support the Norwich Medical Students when on site. The ideal candidate will be well organised with a high attention to detail, have a professional and approachable manner and have excellent communication skills. You should be able to work under pressure, with a flexible approach to a varied and demanding workload and be able to work as part of a team. Strong problem solving skills and the ability to remain calm under pressure are essential. Working for our organisation You can expect a warm and friendly welcome at James Paget Hospital. The successful candidate will benefit from the knowledge and experience of approachable staff to feel supported and mentored throughout their training. We are a small, close knit, friendly team who strive to provide the best learning experience for our medical students throughout their educational journey. Detailed Job Description And Main Responsibilities Please refer to the Job Description and Person Specification f or a full and comprehensive overview for this position. Person specification Education And Qualifications Essential criteria 5 GCSE's including English and Maths at Grade C or above (or equivalent) Essential Criteria Excellent keyboard skills, minimum RSA Level 2, CLAIT or equivalent Experience And Knowledge Essential criteria Good administrative skills, evidenced by previous experience in an administrative role Essential Criteria Evidence of delivering excellent customer service Experience And Knowledge Desirable criteria Experience in an educational and / or health environment Skills Essential criteria Competent in the use of Microsoft Office applications e.g. Word, Excel, PowerPoint etc. Essential Criteria Excellent communication skills, both written and verbal with an ability to communicate with patients and staff at all levels, including an ability to communicate sensitively, tactfully, assertively or persuasively as required Essential Criteria Good organisation skills with the ability to prioritise conflicting workloads and to work under pressure to meet deadlines Essential Criteria Ability to work as part of a team providing support for colleagues as and when required Skills Desirable criteria Knowledge of medical terminology The James Paget University Hospitals NHS Foundation Trust recognises the requirement to promote health and reduce ill-health. The Trust is committed to the principles of improving working lives through a number of initiatives such as job share, flexible working and the development of a culture of openness and transparency. The Trust is committed to ensuring that no job applicant or employee receives less favourable treatment on the grounds of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. ‘Prior consideration will be given to NHS At Risk staff within East of England' Tier 2 Sponsorship : We are pleased to consider applicants who require Tier 2 sponsorship to work in the UK but it is unlikely that we would be able to appoint if a suitably qualified, experienced and skilled UK/Right to work candidate is available. Applying for entry clearance into the UK, must provide a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Please check your account regularly under “My Applications” to view the progress of your applications. If you do not hear from us within 4 weeks, please assume your application has been unsuccessful. In submitting an application form, you authorise the Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process. Please note that should we experience a high level of interest in this post, the vacancy may be closed prior to the stated closing date.