Job summary
You will be able to provide expert support and guidance to employee relations processes within the Trust, supporting managers, staff and colleagues to deliver timely, just and compliant resolutions of cases. We capture and analyse employee relations data in order to identify to the Business Partners trends within their areas of responsibility for intervention.
Please note the interview date for this vacancy is 18th December 2024
Main duties of the job
We participate in the development and improvement of the team's professional knowledge and practice in order to ensure that the People Advisory Team is constantly improving standards and developing colleagues towards professional advancement and we are working towards embedding a restorative just learning culture in supporting our case work.
About us
The People Advisory Team is part of the People & OD Department which includes People Operational Services, Leadership and OD, Recruitment, and Professional Education. Our team provides a People Advisory service focusing on employee relation casework, and production of key employee relation statistics, but also encompassing reward and retention initiatives, delivery of training and other related HR interventions to support over 12000 colleagues working across both Gloucestershire Hospitals NHS Foundation Trust and Gloucestershire Managed Services (GMS).
With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.
Job description
Job responsibilities
1. To advise managers and staff in the interpretation and application of terms and conditions of employment, Trust policies, current legislation and codes of practice, ensuring that good employment practices are maintained and legal obligations are fulfilled.
2. To provide expert professional advice and support to managers in dealing with employee relations issues and, where appropriate, to act as case handler in casework involving discipline, capability, grievance, and the management of sickness absence ensuring that practice complies with Trust policies and procedures, are fairly and consistently applied, and that good practice is maintained.
3. To coach staff and managers in Human Resources issues where appropriate, ensuring that all advice is accurate and compliant with Trust policies, the law and good practice, and to support the L&OD team, where relevant, in the creation and quality assurance of relevant training content.
4. In conjunction with the recruitment team and the Recruitment Manager, to provide professional advice and support to managers in dealing with recruitment, selection and redeployment issues.
5. To ensure the appropriate documentation of all employee relations casework.
6. To provide administrative and analytical support to preparation work for employment tribunals and relevant legal disputes.
7. To prepare employee relations reports, and provide analysis and recommendations, ensuring that accurate HR performance management information is provided, analysed and necessary action identified.
8. To support the management of change within the organisation, including involvement in the handling and co-ordination of redeployment matters, consultation with staff and trade union representatives, counselling and assisting with redeployment initiatives, ensuring that change is implemented smoothly.
9. To undertake project work, as directed by the HR Operations Manager, ensuring that the aims and objectives and high standards are met and that the Trust makes effective use of its resources.
10. To quality assure and, on occasion, deliver HR-related training in partnership with the L&OD team.
11. Any other duties, which fall within the general scope of the job description and band.
Person Specification
Qualifications
Essential
1. CIPD Level 5 and willing to or working towards CIPD Level 7
2. Evidence of recent CPD
Desirable
3. Degree level education or equivalent
4. Associate Member CIPD
5. Qualified in application of NHS Agenda for Change Job Evaluation Scheme
Experience
Essential
6. Operational HR advisory role
7. Successful working relationships with Trade Unions
8. Policy Development
9. Interpreting and advising on terms and conditions, policies and procedures
Desirable
10. Record of successful management of complex organisational change and employee casework
Knowledge, Skills, Abilities
Essential
11. Delivering a diverse HR service to meet the needs of the business
12. Highly developed interpersonal skills to ensure information is shared in a clear manner
13. A thorough and up to date knowledge of employment law and demonstrable experience of its pragmatic application
14. Able to demonstrate an understanding of the business and ability to translate business needs into creative HR solutions
15. A solution-focussed approach to problem solving and relationship management
Qualities
Essential
16. Able to concentrate with frequent interruptions and where work is unpredictable, constant phone calls requesting advice.
17. Able to deal with distressing or emotional circumstances, frequently when imparting information discipline, sickness, organisational change.
18. Works effectively both autonomously under own initiative, and as part of a team
19. Able to demonstrate commitment to Continuing Professional Development (CPD)
20. Proactive and self-motivated.
21. Confidence and experience in making difficult decisions
22. Ability to mix with a wide range of people and form relationships quickly
23. Able to work flexible hours if required
24. Ability to travel to Trust locations when required to carry out duties