Job Description
Expect the unexpected...
Curious, engaging, witty and effortlessly intuitive: we are a new generation of lifestyle hotel delivering the unexpected in the heart of Mayfair. A stylish, imaginative home for the modern traveller, we redefine what it means to be a London hotel.
A place where city meets country, where past meets present, and where you'll find luxury and character in equal measure. Located on Half Moon Street alongside Piccadilly, The Mayfair Townhouse hosts 172 rooms & suites, The Dandy Bar, private gym and versatile event spaces.
What's in it for you as Luggage Porter
* Up to £34,000 including Tronc
* Cashback healthcare cover scheme
* Employee Assistance Programme access
* Career development with recognised training providers
* Generous friends and family rate across Iconic Luxury Hotels
* 25% discount on all food and beverage across Iconic Luxury Hotels
* Team breakfast available as well as meals on duty
* Employee recognition awards throughout the year
* Wellbeing and engagement calendar of events
* Cycle to work scheme and safe bike store
* Season ticket loan support
* Refer a friend incentive
* Team social events
* Seasonal gifts
About you as Luggage Porter
* Personality, style and charm for that excellent first impression
* Passion for 5 star service
* Rapport building skills to get to know our guests quickly
* Proactive, attentive and willing to help
Key responsibilities of the Luggage Porter
* Ensure guests are welcomed as soon as possible and doors held open
* Assisting with luggage and taking to bedrooms in a timely manner
* Confidently show guests around room functions and amenities for 5 star service
* Ensure guests have had contact made if waiting in lobby area
* Working alongside Concierge with various guest requests
* Ensure all guests receive a dandy farewell when checking out
* Maintain organisation and tidiness in porters room for retrieval of guest luggage
We are looking for passionate people people to join our Dandy team! If this role is of interest to you, then please apply now! We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
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