ExtraTax Training, a provider of online and in-person tax training courses, is seeking an organised Office Administrator to join our small team. We deliver both online and in-person tax training sessions, using PowerPoint slides to facilitate our courses. The Office Administrator will play an important role in ensuring the smooth running of our training courses and supporting our team.
This is a part-time role for 16 hours per week, Monday to Friday. There is flexibility to set your daily working hours between 9:30am and 4:30pm, with all working hours taking place at our office in Mount Lennox Business Centre, 683 Antrim Road, Belfast, BT15 4EG.
Your Key Responsibilities
* Administrative support: Provide administrative support to the team including managing travel plans, ordering office supplies, arranging deliveries and booking appointments.
* Course materials: Support the tax trainers with the preparation or updating of training materials in line with brand standards using Microsoft Word and PowerPoint.
* Event coordination: Assist with the organisation of online and in-person training events, ensuring all logistical details are managed effectively.
* Customer service: Serve as a point of contact for customers, answering telephone calls and maintaining shared email inboxes effectively.
* Record-keeping: Input and update of customer data in the Customer Relationship Management software (Pipedrive).
* Marketing: Support the Marketing Lead with online and offline marketing campaigns.
* Accounts: Raise sales invoices and code purchase invoices in Xero, liaising with customers and suppliers as necessary.
* Team collaboration: Work closely with trainers and other team members to help the business succeed.
Your Qualifications and Experience
* Previous administrative experience, preferably in a professional services, training or educational environment.
* Proficiency in Microsoft 365, particularly Word and PowerPoint.
* Excellent organisational abilities.
* Strong written and verbal communication skills.
* Ability to work independently and as part of a team.
* Attention to detail and a high level of accuracy.
* Positive can-do attitude, motivated and willing to learn.
Pay rate of £12 - £13 per hour, depending on experience.
25 days of annual leave (pro rata) plus 10 bank holidays (pro rata).
To apply, please email your CV and a covering letter to info@extrataxtraining.com before 5pm on Monday 25 November.
We are happy to answer questions before you apply. Click the button below to contact us and we will reply in the strictest confidence.
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