Were looking for a dynamic new GM to take the reins at our Exmouth Market Restaurant. If youre a GM with great energy, leadership skills, entrepreneurial spirit and looking for a company to stay and grow, youll thrive in this role. The restaurant is around 75 covers inside and outside. We have a strong mix of in-house and Deliveroo sales. It’s a really vibey site with tons of regulars and a great reputation along the street.
About the Role
1. All the usual GM admin stuff such as forecasting, FoH rotas, being on top of Health & Safety, team recruitment/onboarding/training (we use Flow and Planday).
2. Recruitment for front of house roles.
3. Building on and maintaining our great company culture. Work-life balance and autonomy are really important to us, and were constantly looking to support you to achieve that not just for yourself but your team too.
4. Strong relationship with the kitchen. We dont see the pass as a divide and with an open kitchen, weve always encouraged constructive and productive relationships between FoH and BoH.
5. Systems were using are Planday (Rotas), Supy (ordering and stock management), Flow Hospitality (Training), Vita Mojo / Deliveroo (EPOS), Google Sheets (reporting).
Pay + Contract
This is a 45h/wk full-time contract that requires a mix of opens/closes over 5 days a week. Whilst you write your own rota, well need you to lead from the front and have a presence over all operating hours. The pay is a mix of basic, service charge, and annual bonus. Basic (£35k/yr). Service Charge (around £9k-12/yr) based on worked hours. Target-based Bonus Package (£4k/yr, paid quarterly). This means a very achievable annual take-home of £45k+ / yr.
About You
1. Previous GM experience is essential, with at least 2-3 years in a similar sized site location.
2. Passion for service, people, and food. Our burger is insanely good and were famous for it, but the atmosphere and team are just as important to the guest experience.
3. Great leadership skills. This really will be your site and a big part of your role is to inject your energy and positivity into the atmosphere.
4. Taking the time to use your past experience to train and mentor your team.
5. Great initiative and confident to take ownership of your site. The big advantage of joining an independent is that we want to give you autonomy over your site. Black Bear is where you can really have a voice and input into the future of your site.
6. Working closely with Head Office on projects to move the business forward. We love giving you the opportunity to present ideas and proposals for anything from events, building work, and restructuring.
If this sounds like something youre interested in wed love to hear from you!
Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary:£40,000 – £50,000 yearly
Benefits: Service Charge + Bonus
About Black Bear Burger:
We have one of the best burgers in London, focus on quality and make everything fresh; there is nothing frozen on our menu! We have a fun and positive team and are always looking to take on great people in our 4 sites!
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