Do you have a strong background in handling export shipments from start to finish? Do you specialise in working with AOG, time critical and express shipments? My client is seeking an experienced Express / Time Critical Freight Forwarder for their Feltham-based company, specialising in multi-modal freight forwarding, particularly within exports. The successful candidate will coordinator multi-modal AOG & express shipments, ensuring customs compliance whilst providing first class customer service at all times. This is an office-based, Monday-Friday position, working either from 8am-5pm or 7am-4pm. Key Responsibilities: Coordinate multi-modal express and time critical export shipments. Manage invoicing and ensure profitability. Ensure Customs Compliance. Resolve HMRC queries, minimizing duty/tax liability. Manage the operational email inbox and procedural workflows for consignments. Address and resolve operational issues and customer service concerns. Ensure timely and accurate sales invoicing and job costing. Process export documents and submit Customs Entry Declarations. Build and maintain internal and external relationships. Key Requirements: Multi-modal export experience (air & road). Excellent communication and organisational skills. Strong knowledge of AOG/NFO & Express logistics. Proficient in HMRC Customs Procedures, including Entry submission for Exports/Imports. Confident with computer applications, including Excel, CRM databases, and BoxTop (or similar). Customer-focused with the ability to build strong relationships. Ability to thrive in a target-driven environment. Package & Salary: Salary of £35,000 - £40,000 bonus Company bonus scheme paid out twice per year (summer & Christmas time) Flexi working - choice of start time between 7-8am Dress down Fridays 25 days holiday bank holidays Healthcare plan with access to consultations with doctors, dentists & other healthcare professionals Staff parking