Job summary Be extraordinary. Be outstanding. Be a Care Assistant at EACH. Every day will be different and offers new challenges. Delivering high quality care to babies, children and young people with life threatening and life limiting conditions. Supporting them and their families - in the hospice building, family homes and in the community. Care Assistant The Nook Hospice, NR14 7PX Full-Time & Part-Time applicants considered Our service is provided in a 24/7, 365 days environment; shifts include weekend & Bank Holiday working. A Full UK Driving License and use of own car is essential for this role Shift Pattern: Our standard shift structure is 12 1/2 hour shifts (includes unpaid break) Day Shift - 7:30am-8:00pm Night Shift - 7:30pm-8:00am Homecare Shift - In the community (hours vary) Enhanced Rates - Weekends, Evenings & Bank Holidays: 30% Saturdays & Evenings 60% Sundays & Bank Holidays Permanent Contract £24,071 - £29,114 per annum, dependent on experience Care Salary Band: 3/4 Main duties of the job We are looking for individuals with experience of working within a similar caring professio who want to further their experience or develop skills working in children's palliative care. In our commitment to you, we will provide you with: All the training and development required to deliver children's palliative care including: EACH Care Assistant Development Programme Childrens Palliative and End of Life Care Training Programme Regular clinical, safeguarding and management supervision to support your professional development. The support you need to enable you to provide safe and effective care and support to the children and their families who use our service. Is this the right opportunity for you? Are you: a highly motivated person who thinks going the extra mile at work is the norm? looking for an exciting new challenge? wanting to develop your skills and knowledge? wanting to be part of an enthusiastic, progressive, forward-thinking and professional team? aspiring to make a real difference to the lives of babies, children and young people with life-threatening conditions, and their families? About us Comprehensive range of benefits: Free onsite parking Enhanced Annual leave Entitlement - 27 days 8 UK Bank Holidays Subsidised meals Additional holiday purchase scheme AVIVA pension package up to 7% Employer Contribution NHS pension - continuation of if already contributing Free Eye Tests Cycle to work scheme Employee Assistance Programme East Anglia's Children's Hospices supports families and cares for children and young people with life threatening conditions across East Anglia. At EACH, we are committed to promoting equality and respecting diversity.We actively welcome applications from all sections of the community and from eligible candidates from BAME backgrounds. EACH is also committed to the recruitment and retention ofpeople with disabilities. EACH is proud to be Investors in People accredited. EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications. This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group. EACH has a legal responsibility to ensure that its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to verification that you are eligible to work in the UK before you start work. Date posted 23 January 2025 Pay scheme Other Salary £24,071 to £29,114 a year Contract Permanent Working pattern Full-time, Part-time Reference number EACH1075459 Job locations Church Lane Milton CB24 6AB Job description Job responsibilities Deliver high quality person-centred care including a range of care tasks for babies, children and young people with life threatening conditions and support their families, as directed by senior clinical colleagues and in line with children's palliative care principles. Co-ordinate and lead planned care shifts for babies, children and young people with predictable care needs and assessed as stable including allocating care and managing any routine tasks and duties as required. Participate in the delivery of planned family events and activities. Act as mentor to colleagues and students. The post holder will be required to provide care across a range of settings in the community, hospital and at the hospice, and occasionally will be required to work in other EACH Hospice localities. Deliver person-centred planned care to designated babies, children and young people with predictable care needs and assessed as stable, using a range of allocated care tasks including: admission and discharge to and from the hospice; medicines management and care requiring the use of technology or specific techniques, in accordance with care plans. Administer medicines as an authorised practitioner. Observe any changes in the baby's, child's/ young persons condition and promptly seek advice and report back to a Registered Nurse or appropriate professional. Ensure care plans are kept up to date, delivery of care is accurately recorded, and records are maintained in accordance with EACH policies and procedures. Participate in planning and delivering family wellbeing groups and events, and hydrotherapy. Participate as a team member in other activities which complete the care cycle, i.e. laundry, meals, collecting equipment and medicines, ad hoc light domestic duties and outings. Co-ordinate and lead planned care shifts for babies, children and young people with predictable care needs and assessed as stable including allocating care and managing any routine tasks and duties as required. Act as mentor and role model to colleagues and students actively participating in their education and development. Provide support and assistance to other team members when carrying out nursing procedures or wellbeing activities and events. Effectively use assistive technology and mobility equipment. Maintain clinical records using the SystmOne electronic records system in accordance with best practice guidance. Act as an EACH Family Co-ordinator maintaining regular contact with designated families. Actively participate at Care Co-ordination Team meetings and Locality Multi-Professional meetings ensuring any significant changes identified for designated families are discussed and followed up with any action required. When delegated by Team Leader, attend external multidisciplinary meetings when required, representing EACH to maintain positive and effective communication with other agencies involved with families receiving EACH services. Actively participate in health and safety processes contributing to risk assessments, highlighting any concerns and reporting all incidents, accidents and near misses promptly. Participate in management of clinical and pharmacy stock levels and report any concerns. Report any equipment and maintenance issues ensuring that all EACH property is well looked after and maintained. Share knowledge and skills with colleagues, demonstrating leadership and providing support to less experienced staff in line with EACH policies and SOP. Maintain effective communication and collaborative working with all EACH staff and other external services and agencies. Work within the relevant legal, ethical and professional frameworks applicable to children's palliative care practice. Maintain awareness of the diversity and multi-cultural nature of the community. Participate in quality assurance and practice development activities for example audits and evaluations to ensure that the highest standards of care are maintained. Set and maintain effective and appropriate professional boundaries when working with service users at all times. Undertake any other duties as are within the scope, spirit and purpose of the job role, as requested by your line manager or locality leadership team. Job description Job responsibilities Deliver high quality person-centred care including a range of care tasks for babies, children and young people with life threatening conditions and support their families, as directed by senior clinical colleagues and in line with children's palliative care principles. Co-ordinate and lead planned care shifts for babies, children and young people with predictable care needs and assessed as stable including allocating care and managing any routine tasks and duties as required. Participate in the delivery of planned family events and activities. Act as mentor to colleagues and students. The post holder will be required to provide care across a range of settings in the community, hospital and at the hospice, and occasionally will be required to work in other EACH Hospice localities. Deliver person-centred planned care to designated babies, children and young people with predictable care needs and assessed as stable, using a range of allocated care tasks including: admission and discharge to and from the hospice; medicines management and care requiring the use of technology or specific techniques, in accordance with care plans. Administer medicines as an authorised practitioner. Observe any changes in the baby's, child's/ young persons condition and promptly seek advice and report back to a Registered Nurse or appropriate professional. Ensure care plans are kept up to date, delivery of care is accurately recorded, and records are maintained in accordance with EACH policies and procedures. Participate in planning and delivering family wellbeing groups and events, and hydrotherapy. Participate as a team member in other activities which complete the care cycle, i.e. laundry, meals, collecting equipment and medicines, ad hoc light domestic duties and outings. Co-ordinate and lead planned care shifts for babies, children and young people with predictable care needs and assessed as stable including allocating care and managing any routine tasks and duties as required. Act as mentor and role model to colleagues and students actively participating in their education and development. Provide support and assistance to other team members when carrying out nursing procedures or wellbeing activities and events. Effectively use assistive technology and mobility equipment. Maintain clinical records using the SystmOne electronic records system in accordance with best practice guidance. Act as an EACH Family Co-ordinator maintaining regular contact with designated families. Actively participate at Care Co-ordination Team meetings and Locality Multi-Professional meetings ensuring any significant changes identified for designated families are discussed and followed up with any action required. When delegated by Team Leader, attend external multidisciplinary meetings when required, representing EACH to maintain positive and effective communication with other agencies involved with families receiving EACH services. Actively participate in health and safety processes contributing to risk assessments, highlighting any concerns and reporting all incidents, accidents and near misses promptly. Participate in management of clinical and pharmacy stock levels and report any concerns. Report any equipment and maintenance issues ensuring that all EACH property is well looked after and maintained. Share knowledge and skills with colleagues, demonstrating leadership and providing support to less experienced staff in line with EACH policies and SOP. Maintain effective communication and collaborative working with all EACH staff and other external services and agencies. Work within the relevant legal, ethical and professional frameworks applicable to children's palliative care practice. Maintain awareness of the diversity and multi-cultural nature of the community. Participate in quality assurance and practice development activities for example audits and evaluations to ensure that the highest standards of care are maintained. Set and maintain effective and appropriate professional boundaries when working with service users at all times. Undertake any other duties as are within the scope, spirit and purpose of the job role, as requested by your line manager or locality leadership team. Person Specification Qualifications Essential N/A Knowledge and Training Essential Strong English language skills for both written and verbal communications IT literate specifically Word, Excel & Outlook Desirable NVQ level 3 (health and social care) qualification or equivalent qualification Awareness of Safeguarding responsibilities, procedures for children and young people Awareness of responsibilities and procedures relating to confidentiality children and young people Experience Essential Working with children or young people in a professional setting such as early years, learning disability, school, health care Working effectively within a team Ability to undertake physical activities and manual handling to support the varying needs of our service users in line with the requirements of the role Desirable Working with children and young people with complex health needs Delivery of End of Life Care Providing community care services Using technology and complex equipment in the delivery of care such as long-term ventilation Using equipment such as hoists, suction machines etc Relevant demonstrable experience, of observing, recognising and reporting changes in the baby, child or young persons condition Experience of using SystmOne electronic care records Skills and Abilities Essential Ability to effectively communicate with colleagues, service users and families Enthusiastic and motivated approach to work Desirable Ability to effectively communicate with a non-verbal child or young person Other Requirements Essential Full UK drivers licence and own transport Ability to travel to locations to deliver care in the community primarily within your hospice region. Ability to travel to attend training at the other hospice sites. Desirable Experience of driving a Wheelchair Accessible Vehicle Person Specification Qualifications Essential N/A Knowledge and Training Essential Strong English language skills for both written and verbal communications IT literate specifically Word, Excel & Outlook Desirable NVQ level 3 (health and social care) qualification or equivalent qualification Awareness of Safeguarding responsibilities, procedures for children and young people Awareness of responsibilities and procedures relating to confidentiality children and young people Experience Essential Working with children or young people in a professional setting such as early years, learning disability, school, health care Working effectively within a team Ability to undertake physical activities and manual handling to support the varying needs of our service users in line with the requirements of the role Desirable Working with children and young people with complex health needs Delivery of End of Life Care Providing community care services Using technology and complex equipment in the delivery of care such as long-term ventilation Using equipment such as hoists, suction machines etc Relevant demonstrable experience, of observing, recognising and reporting changes in the baby, child or young persons condition Experience of using SystmOne electronic care records Skills and Abilities Essential Ability to effectively communicate with colleagues, service users and families Enthusiastic and motivated approach to work Desirable Ability to effectively communicate with a non-verbal child or young person Other Requirements Essential Full UK drivers licence and own transport Ability to travel to locations to deliver care in the community primarily within your hospice region. Ability to travel to attend training at the other hospice sites. Desirable Experience of driving a Wheelchair Accessible Vehicle Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name East Anglia’s Children’s Hospices Address Church Lane Milton CB24 6AB Employer's website https://www.each.org.uk (Opens in a new tab)