An exciting opportunity has arisen for a booking clerk to work at the new Community Diagnostic Centre in Scunthorpe town centre. There are 2 full time posts available working the hours of 8.30-17.00, Monday-Friday. The post holder will be responsible for a variety of adminstration and clerical functions, arranging appointments in a booking office and using an electronic scheduling system to book appointments. You will be expected to display a pleasant and caring approach, especially when dealing with patients. Operational use of Diagnostic Information Systems (eg, Lorenzo and RIS) to register patients attending the departments for examination, ensuring the data entered in accurate and correct. Answer telephone queries in a timely manner. Demonstrate own tasks to new starters as directed. Work with other patient administration departments in line with the continuing needs of the NHS plan and other developments in health care. Attend any relevant training courses necessary to ensure the effective delivery of the role and maintain personal development. The post holder will be required to liaise effectively with colleagues and other departments within the centre and the hospital in a professional and pleasant manner and to ensure the confidentiality of information and patient details is adhered to at all times, in accordance with the Data Protection Act, Caldicott guidelines and other Trust Policies and procedures. NLAG is part of one of the largest acute and community Group arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion. Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Group has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve. Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH. As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology. We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Group and our community. Should we receive a high volume of applications the advert may be closed earlier than stated. For further details / informal visits contact: Name: Helen Collins Job title: Assistant Service Manager Email address: helencollins3nhs.net Telephone number: 030 33 302409