Garden Centre Trading Department Manager
Full Time 42.5 Hours Per Week– Including Weekends
British Garden Centre are pleased to announce that we have an exciting new adventure opening our Garden Centre and Restaurant in Morpeth. At British Garden Centres, not only do we aim to deliver a great experience in our Centres, but we go above and beyond in creating an exceptional Customer service. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services.
Trading Department Managers play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, providing excellent plant advice and maintaining department standards, whilst working alongside the Garden Centre manager to set a standard within our Centre.
What we Offer:
Benefits include onsite car parking and staff discount at our Garden Centres and Restaurants as well as the Woodthorpe Leisure Park.
Skills required:
• Excellent customer service.
• Strong Retail management experience.
• Able to work on one’s own initiative.
• Adhering to company policies.
• Work well under pressure.
• Good time management.
• Professionalism and reliability.
Duties will include:
• Excellent customer service.
• Organising team schedules and any staff issues.
• Evaluating employee performance and providing training and guidance as needed.
• Filling in for absent employees and assisting teams as needed to successfully complete projects.
• Ensuring that employees follow company policies as well as health and safety regulations.
• Ensuring a high and consistent standard of customer service.
Assist the Centre manager in the running of the Centre, Supporting then in all areas of Health and safety, payroll and financial.
Oversee the effective running of the department area. Ensuring products are displayed correctly, maximizing sales and improving efficiency of staff.
If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.
How to apply:
Please send your CV: Jordan Beck Garden Centre Manager -jbeck@britishgardencentres.com
Applications close – Tuesday 18th February 2025
Due to the high volume of applications, if your application is successful, someone from the management team will be in touch with you, thank you.