Job Description Shape the Future of Product Safety in Manufacturing Are you a technical specialist with a passion for data analysis, manufacturing environments, and third-party product safety auditing ? Can you effectively spot trends and enhance operational performance? If you're ready to take on a key role in ensuring the highest standards of certification integrity, this could be your next career step As a Certification Integrity Technical Manager, you will lead the charge in maintaining and enhancing the performance of BRCGS-approved Certification Bodies. Your work will directly contribute to upholding the integrity and consistency of BRCGS audits, which are crucial to ensuring safety and quality across the manufacturing sector. Key Responsibilities: Monitor and improve the performance of BRCGS Certification Bodies conducting site audits. Use data analysis to drive improvements and ensure certification processes operate at peak performance. Collaborate with IT and Technical teams to develop online tools for performance assessments, audit results, complaints management, and product recalls. Conduct audits of Certification Body activities to ensure compliance and integrity. Manage the complaints and appeals system, and be responsible for recall submissions. Assess and verify the root cause analysis and effectiveness of corrective actions taken by Certification Bodies. Provide critical certification integrity data to support broader business initiatives and improvements.