Job summary This role includes working closely with the Lung Cancer team to ensure patients with a Lung Nodule are followed up appropriately, appointments and scans booked to ensure a smooth running of the patient journey.You are expected to oversee the patient journey to ensure that patients are scheduled in accordance with principles and target waiting times as set out in the NHS Constitution, taking action to expedite patient pathways where necessary. The development of the role will be led by the needs of the patient; you therefore will be adaptable and willing to work flexibly. As the service progresses the you will be supported to work autonomously and to use their initiative towards hastening patient's pathway to treatment. You will ensure all documentation and reports are up the date in accordance with NOLCP milestones which will enable more treatments to be delivered to ensure improved survival rates. Main duties of the job The Patient Pathway Navigator will work across all respiratory sub specialities but primarily will work closely with the Lung cancer team and will support with data management for the Lung Cancer team for audits. The successful candidate will facilitate the smooth running of the patient journey by ensuring that there are co-ordinated and streamlined administrative processes that revolve around the patient and their individual needs. This will include registration of patients and referrals, booking of appointments, prepping clinics, booking procedure and beds for patient admissions. The Patient Pathway Navigator will also type clinic letters and be dealing with queries from patients and colleagues. The successful candidate will also have responsibility for tracking of patients notes and requesting clinical tests. The Patient Pathway Navigator is a supportive role primarily to the Lung Cancer team and will provide an administrative role to the current Cancer Nurse Specialist (CNS) team and patients within the Lung Cancer pathway. The post holder will be required to provide an administrative support role with regular contact with patients, external health partners and the BHRUT Lung Cancer team. The role will support the CNS and Respiratory Clinicians with coordinating care for Lung Cancer Patients in accordance with the National Optimal Lung Cancer Pathway and national waiting times. About us We're an organisation that is getting better and better. We were the most improved Trust in England for A&E performance in 2023/24; we're no longer in special measures; and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal. Our improvements are driven by a determination to deliver care we're proud of and that our patients are happy with. Many of our 8,000 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and the majority are from black, Asian and minority ethnic groups. More than 400 of them are on apprenticeship programmes and we're proud to be a London Living Wage employer. We operate from two main sites - King George Hospital (KGH) in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023. Patients across north east London are benefitting from two new state of the art theatres at KGH and our Community Diagnostic Centres at Barking Community Hospital and St George's Health and Wellbeing Hub will significantly increase the number of scans that can be carried out. We're looking forward to introducing an electronic patient record next year. This will mean the records of any patient visiting one of the seven hospitals run by BHRUT and Barts Health will be accessible to the clinical teams. It'll make things easier for staff and will be better for patients. Date posted 05 November 2024 Pay scheme Agenda for change Band Band 4 Salary £15,210 to £16,692 a year per annum inclusive Contract Fixed term Duration 12 months Working pattern Part-time Reference number 162-6585-SW Job locations King George Hospital Barley Lane Ilford IG3 8YB Job description Job responsibilities For further information on this role, please see the attached detailed Job Description and Person Specification. The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application. Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form. All new staff appointed at the Trust are subject to a probationary period. Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Sarah Wood, Recruitment Advisor, on 01708 435000 ext. 4188. Further details regarding the post may be obtained by contacting the manager as per the contact details above. Job description Job responsibilities For further information on this role, please see the attached detailed Job Description and Person Specification. The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application. Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form. All new staff appointed at the Trust are subject to a probationary period. Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Sarah Wood, Recruitment Advisor, on 01708 435000 ext. 4188. Further details regarding the post may be obtained by contacting the manager as per the contact details above. Person Specification Education / Qualifications Essential Minimum of 5 GCSEs or equivalent experience Experience Essential Experience dealing with patient/customer queries Experience of patient administration work in a healthcare setting Desirable Experience of monitoring patient pathways Understanding of medical terminology Skills / Abilities Desirable Knowledge of patient referral to treatment times; experience of monitoring patient pathways Person Specification Education / Qualifications Essential Minimum of 5 GCSEs or equivalent experience Experience Essential Experience dealing with patient/customer queries Experience of patient administration work in a healthcare setting Desirable Experience of monitoring patient pathways Understanding of medical terminology Skills / Abilities Desirable Knowledge of patient referral to treatment times; experience of monitoring patient pathways Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Barking, Havering and Redbridge University Hospitals NHS Trust Address King George Hospital Barley Lane Ilford IG3 8YB Employer's website https://www.bhrhospitals.nhs.uk/ (Opens in a new tab)