Main area: Admin & Clerical
Grade: NHS AfC: Band 2
Contract: Permanent
Hours: Full time - 37.5 hours per week (Monday to Friday)
Job ref: 388-6784670-A&C
Employer: Torbay and South Devon NHS Foundation Trust
Employer type: NHS
Site: Torbay Hospital - Town: Torquay
Salary: £23,615 per annum
Salary period: Yearly
Closing: 04/02/2025 23:59
Data Access & Disclosure Administrator
NHS AfC: Band 2
Job overview
We have an exciting opportunity for an Administrator to join our friendly Data Access & Disclosure team. To support the team in ensuring Torbay & South Devon NHS Foundation Trust complies with Data Protection, Freedom of Information (FOI) and Information Governance in a timely manner under the requirements of the Acts and relevant Codes of Practice. The job involves:
* Providing an efficient and effective administrative service for the team
* Recording the FOI and Data Protection requests on the IT system & sending correspondence
* Providing support with copying records identified for release
Main duties of the job
* Typing and other administrative support, including compiling correspondence as required
* Ability to develop spreadsheets or reports as requested
* Take comprehensive messages, dealing with post, e-mails, answering queries, etc. Undertaking all communication in a way that is appropriate to the communication needs of the user
* Responsibility for accurate data input onto the Trusts computer system, use of other IT systems as required
* Responsible for recording the FOI and Data Protection requests on the IT system & sending correspondence e.g. acknowledgement letters/emails
* Maintaining the filing systems, retrieving and filing information
* Photocopying, scanning, distributing information, sorting post and other general or shared office duties
* Undertake additional duties as required, commensurate with the level of the job
Working for our organisation
The Data Access Office handles requests for information from the general public, patients, staff and solicitors under the Data Protection Act 2018, GDPR and the Freedom of Information Act 2000. At present the department receives in excess of 2,000 Data Protection requests & 840 Freedom of Information requests a year.
Detailed job description and main responsibilities
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification
Person specification
Qualifications and Experience
* Good standard of general education to include GCSE in maths and English or equivalent.
* Ability to work on own initiative and prioritise own workload
* Able to communicate effectively with clients, professionals, partner agencies and adhere to appropriate information sharing policies
* Good keyboard/IT skills, to include accurate recording skills
* Effective in using multiple database computer systems
* Knowledge of Trust patient administrative and information systems
* Knowledge of a range of patient software packages
You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.
If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a ‘Staff Carers’ policy which includes flexible working where possible and a Carer’s Passport scheme that links you into support and discounts.
IMPORTANT INFORMATION
* We reserve the right to close vacancies early if we receive a high volume of applications. Please apply promptly
* Please read the job description and tailor your application to reflect the role
* Correspondence will be via Trac, text and email. Please check your email and Trac account regularly.
* Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band
* If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion
* It is your responsibility to assist us in the timely receipt of appropriate references
The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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