Remote working opportunities with access to an office as required. Adopt South West has offices in Cornwall (Truro, Bodmin), Devon (Exeter, Totnes & Barnstaple), Plymouth, Somerset (Taunton, Yeovil & Bridgwater), and Torbay. The office work base location will be decided based on the successful applicant.
Flexible Working: Yes
Introduction
Are you passionate about making a difference in the lives of children and families? Do you thrive in a flexible and supportive team environment? Are you proactive, enthusiastic about learning, and eager to support others? If so, we have an exciting opportunity for you!
About Adopt South West
Adopt South West is a collaborative partnership of councils, encompassing Cornwall and the Isles of Scilly, Devon, Plymouth, Somerset, and Torbay. Together, we are dedicated to streamlining the adoption process, making it more efficient and accessible, while providing comprehensive support to adoptive families.
As an innovative and supportive regional adoption agency, we prioritise achieving the best outcomes for children, the individuals, and families we work with, and our staff. We place a strong emphasis on professional development, ensuring that continued learning and growth remain at the heart of our planning and operations.
Devon County Council, as the host authority, provides the administrative infrastructure, policies, and support services necessary for the operation of Adopt South West. We are seeking a Business Support (Administrator) to join our administrative team at Adopt South West, within our Adoption Support service area.
Responsibilities
1. Use a laptop provided by Adopt South West to access internal systems and Microsoft packages.
2. Manage shared team mailboxes and respond to incoming/outgoing mail.
3. Communicate with families, Social Workers, Team Managers, Senior Managers, and external professionals.
4. Update internal recording systems.
5. Input data into spreadsheets and documents.
6. Coordinate and organise events attended by adoptive families.
7. Provide direct support to Team Managers, Social Workers, and Senior Managers.
8. Work in an agile way - home working opportunities, with access to a local office depending on service requirements.
Requirements
This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
1. Proficiency in Microsoft Office 365 programs (Teams, Outlook, Calendars, Edge, Excel, Word, SharePoint) - basic training provided.
2. Positive and enthusiastic attitude towards learning and supporting colleagues.
3. Strong communication skills and the ability to build good working relationships.
4. Ability to plan daily workload and adapt to changing service priorities.
5. Problem-solving skills and the ability to work collaboratively.
6. Focus on accurate data inputting and record keeping.
7. Ability to meet deadlines and remain calm under pressure.
Benefits
1. Competitive pay rates.
2. Flexible working hours and agile working locations.
3. Excellent health & wellbeing culture.
4. Membership in the Local Government Pension Scheme.
5. Access to the Vivup employee benefits platform, which includes lifestyle savings, home and electronic items, electric vehicle leasing, and more.
6. Cycle to Work Scheme.
7. Ongoing internal learning, development, and training opportunities.
8. 26 days of annual leave per year (increasing with length of service) plus Bank Holidays.
9. Employee Assistance Programme.
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