Lead Pharmacy Assistant – Dispensary Services
East Suffolk and North Essex NHS Foundation Trust
Have you got the enthusiasm and passion to take the next step in your career in an acute hospital pharmacy department?
We have created exciting new roles for pharmacy assistants who have recent pharmacy practice experience to develop their leadership skills and become a Lead Pharmacy Assistant. You will contribute to our team by delivering a safe and effective pharmacy dispensary service.
You will play a pivotal role in the delivery of a high quality service to our patients and other hospital service users by taking on the role of shift manager for our 2 different dispensaries, co-ordinating workflow and overseeing our pharmacy assistants.
Using your extensive knowledge of pharmacy practice, you will use your experience to answer queries from colleagues, patients and other service users to ensure the provision of a professional friendly service.
In order to help you make this next step in your career, support and training will be provided. This includes support and mentorship from the Dispensary Managers, pharmacy related courses and in-house training including the Trust's Emerging Leader Course.
This role will require weekend working and is based within the Pharmacy department at Ipswich Hospital.
Main duties of the job
* Day to day leadership responsibility for ensuring that operational activity at Dispensary level is undertaken. Provide direct line management to the Dispensing Assistant team including conducting appraisals, drafting rotas, monitoring attendance and absence levels and monitoring compliance with mandatory training requirements.
* Be the first point of contact for multidisciplinary staff requiring support and/or advice relating to this service.
* Proactively co-ordinate and manage the flow of work through Dispensary Services to ensure an efficient and safe Pharmacy service to patients and staff.
* Assisting the Chief Pharmacy Technician and Dispensary Manager with the induction, training and development of staff working within dispensary services.
* Work collaboratively with wider Pharmacy colleagues to ensure the optimal and cost effective use of medicines within the dispensary environments; minimising drug wastage accordingly.
About us
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals, we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offers a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
Job responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person Specification
Experience
* Recent experience of working within Pharmacy practice.
* Experience in dealing with patients, the general public and multidisciplinary healthcare colleagues.
* Demonstrated experience of multi-disciplinary working within a team.
* Working with patient identifiable and/or commercially sensitive information.
* Experience of multi-organisational/partnership working.
* Understanding of the need for delivering a cost effective service.
* Experience of supervising/managing or mentoring.
* Experience of working within a hospital pharmacy or other relevant clinical/operational environment.
* Experience of leading a team and responsibility for training, developing and appraising a team.
* Experience of service development across a range of deliverables and monitoring compliance/progress.
Qualifications
* NVQ Level 2 Certificate in Pharmacy Service Skills or equivalent and evidence of additional CPD/Training/Knowledge equivalent to NVQ Level 3.
* Level 3 qualification in a relevant subject/willingness to undertake.
Knowledge
* Importance of the optimal financial usage and stock control of medicines.
* Hospital Dispensing processes.
* Understands the issues in handling materials which are hazardous.
* Knowledge of pharmaceutical products/medicines.
* Principles of team leadership.
* Distribution practices and supply chain logistics.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
East Suffolk and North Essex NHS Foundation Trust
£26,530 to £29,114 a year per annum pro rata
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