Communication skills are paramount to the success of this role. The post holder will need to be confident in dealing with over the phone queries from patients, families, colleagues and senior national and system colleagues. Communication at all levels is required and will have to be able to use effective communication based on the type of call being handled. The post holder will have to have good judgement skills as well has strong organisational skills. This role is in the heart of a busy senior office within the NHS with competing demands regularly. The post holder will need to be able to remain calm and be able to use their judgement and prioritise regularly. Whilst the post holder will always have access to supervision for advice, they will need to be able to plan their own workload accordingly and make judgement calls when required. Key Duties: To assist with the day-to-day running of the Chief Executive and Chairs office as well as the Chief Officers as required. Provide additional support to the Chief Officers and their EAs, undertaking duties as required to enable the smooth running of the office. To be the first point of contact for telephone and face to face enquiries and act on them as appropriate, accurately recording messages and enquiries and ensuring onward transmission if necessary. Maintain the post logs within the Executive Suite. To participate in a roster to ensure that the Executive Suite is covered by EA staff during the hours of 08.30am and 4.30pm. To collate the whereabouts of the Chief Officers on a weekly basis To build and maintain good working relationships with Non-Executive Directors and Chief Officers (Executive Directors). To manage room bookings and catering for meetings as and when required Use the Trusts Procurement system to ensure stock levels of stationery remain adequate, and raising other Purchase Orders when required Develop and maintain a corporate filing system as required. To support the Executive Support Team in ensuring the efficient and timely execution of matters associated with the Trusts Board. Ensure the Trusts meeting web pages are kept up to date To undertake such other administrative duties as required by the Executive Support Manager To assist the department with any internal/external events Communicate often with external colleagues often at national and system level. Other Duties: Keep work areas tidy Requirement to adhere to Trust Policies and procedures and make suggestions for improvements when requested Support the wider department when needed.