Position : Quality Manager Location : Immingham, Hull, Scunthorpe, North Lincolnshire Sector : Manufacturing, FMCG Salary : £40,000-£60,000 according to experience Specialisms : HACCVP, BRC, Hygiene Quality Manager role covering quality control and quality assurance Managing a team of 3-4 people FMCG environment / packaging About the Role Develop, implement and manage Quality Management strategy and plans Develop, sustain and continuously improve the QMS in accordance with Company procedures and regulatory requirements. Oversee ISO 9001, BRC/ISO standards, GMP/GDP, Customer Codes of Practice, HACCP Level 4 Manage the Quality Budget, ensuring the reduction in risk from claims and all potential costs. Identify, develop, and report QMS trending, metrics and KPIs. Report on QMS effectiveness Provide effective and timely communication of product quality issues, to ensure mitigation of risk Provide timely customer feedback through the QMS Complaint process, escalating critical issues as appropriate. Drive robust timely and effective corrective and preventive action ensuring the use of appropriate problem-solving tools. Develop and maintain internal audit program, lead and support third party audit. Play an active role in the execution of projects identified to drive quality systems effectiveness. Drive continuous improvement (BPI) initiatives to enhance the Site Quality System and ensure compliance to Corporate policies and procedures. Develop and maintain systems to establish standards relating to activities and products. Develop and maintain systems to measure performance against established standards. Monitor performance (in relevant areas) according to agreed standards and take necessary action to communicate/advise/assist according to performance levels. Monitor and inform/communicate/apply standards created/maintained by external bodies, and integrate within internal quality management systems. Establish and implement necessary communication strategies for the improvement and awareness of quality issues across all departments. Manage Quality team according to company standards (appraisals, discipline, training, development, etc.). Manage Quality departmental performance against agreed targets and budgets, and within policies and standards. Liaise with customers and suppliers (where impacting/affected by quality issues) Create programs improving efficiency and quality in day-to-day operations within the facility. Key SME ensuring compliance to Change control requirements, leading collaboratively and driving documented and timely change control within the business QMS. Quality authority in disposition of quality related customer issues and material issues/defects. Promote a culture of Quality first, ensuring continued focus on the developing awareness and positive engagement of all employees towards the continued improvement of Quality. Develop and conduct effective training programs on related QA topics for both Quality and non-quality employees. (e.g. Employee quality Induction/ refresher program, GDP/GMP/ Regulatory awareness) About You Degree in Engineering or Science discipline, or equivalent. Proven experience in Quality technical role, latterly in a Quality Management position in the Medical, Pharmaceutical, Bio-Medical or automotive environment. Strong people management skills Working knowledge of quality tools such as SPC/Process control, FMEA/Risk, Problem solving/Root cause Analysis, Pole-Yoke and other six-sigma tools. Six-Sigma training an advantage. An aptitude to analyse data and create/revise QMS processes Ability to be the voice of Quality when dealing cross functionally, will take the lead discussions / meetings to ensure the correct outcome. Proven track record of successfully creating and managing a highly talented, engaged and performing team. Mentoring, coaching and performance management Experience in interacting with regulatory agencies advantageous. Strong verbal, written, and interpersonal skills Self-starter with ability to exhibit efficient work methods, analytical & problem-solving skills and to handle multiple tasks. Builds strong relationships by fostering open communications, respect and trust. High level of PC skills. Must be proficient with Microsoft Word, Microsoft Excel and PowerPoint packages. Excellent English (both oral and written)