Role: 1st Line IT Support Engineer Location : St Albans & London Salary : £25,000 - £28,000 MSP Environment | Career Growth | Paid Certifications Are you a tech-savvy IT Engineer with at least 1 year of IT support experience looking to take the next step in your career? Were partnering with a fast-growing London-based Managed Service Provider delivering cutting-edge IT solutions to a diverse range of businesses. Theyre on the lookout for a customer-focused, problem-solving 1st Line Engineer to join their team and develop into a future IT expert. Youll work alongside experienced engineers, gaining hands-on experience while working towards Microsoft, Cisco, and AWS certifications all fully funded What Youll Need: At least 1 year of IT support experience (MSP experience is a plus) Strong troubleshooting skills in Windows 10/11, Microsoft 365 & basic networking Knowledge of Active Directory, Group Policy & hardware troubleshooting Whats in It for You? Competitive Salary (£25,000 - £28,000) Paid Certifications & Training Microsoft, AWS, Cisco & more Fast-Track Career Progression move up to 2nd & 3rd Line roles Exposure to Cutting-Edge Tech cloud, virtualization, cybersecurity & more Private Medical Cover & Sick Pay Generous Annual Leave Bank Holidays Supportive & Collaborative Team Environment If youre eager to build your career in a dynamic MSP with excellent growth opportunities, click APPLY NOW and send your CV for immediate consideration