Our client was established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 20 years on, they have grown to become one of the UK's largest, independent finance houses. They have continued to deliver leading-edge finance solutions through a unique combination of teamwork and technology.
From this continued success they are now looking to recruit a Collections Recoveries Executive to allow them to continue their exciting growth plans.
Their aim is to take the service they offer to the next level, to push the boundaries of what's available, and to create great customer experiences consistent with their values. Does that sound like something you'd like to be part of?
As a Collections Recoveries Executive, you will play a crucial role in supporting the business meeting it's targets by identifying bad debt and risk and working closely with customers to minimise this. You'll work with customers to negotiate options which are viable for the business, whilst still providing an exceptional level of service.
Role responsibilities;
1. Maintain and administer a portfolio of arrears cases (early, mid and late arrears) with the aim of collecting arrears payments placing accounts back into formula
2. Negotiate with customers and equipment suppliers in respect of arrears/ equipment issues, in a polite, respectful manner, maintaining appropriate profes...