The Vacancy
Do you have experience in tenancy support and enjoy making a real difference in people’s lives? Are you ready to visit clients in their homes across North Nottinghamshire?
If so, we’d love to hear from you! We’re looking for a Tenancy Support Worker to join our team.
About the Role
This role is all about helping individuals maintain their tenancy, develop independent living skills, and achieve their personal goals. You’ll work closely with service users to identify challenges and provide tailored support.
Key responsibilities include:
Creating and delivering support plans and risk assessments.
Advocating for service users and liaising with external agencies.
Maintaining accurate service user records.
Supporting service users with income maximisation and money management.
Assisting with access to education, work, or training.
Providing other housing-related support.
You’ll need to travel to meet clients in their homes, provide virtual support, and work at a central hub as required. A full driving licence and access to a vehicle are essential for this role, and business mileage will be reimbursed (business cover on your car insurance will be required). We provide support in the following areas Newark and Sherwood, Bassettlaw and Worksop, Mansfield and North and South Kestevens.
No two days are the same! This is a fast-paced but incredibly rewarding role where your support will help people sustain their tenancies, manage their finances, and access additional care or health services when needed.
What We’re Looking For
To excel in this role, you’ll need to be:
Kind and compassionate, with a non-judgmental approach to working with vulnerable adults.
Experienced in housing-related support.
Able to work independently with minimal supervision.
Highly organised and adaptable.
This role operates Monday to Friday, 9am to 5pm. However, some flexibility is required to meet customers’ needs, which may occasionally include evenings and bank holidays.
Useful Top Tips
1. Ensure your CV is attached to your application.
2. All communication will be sent via your registered email address.
3. Previous applicants need not apply.
Please note we are not currently offering visa sponsorship.
We look forward to hearing from you and welcoming you to a team that’s making a difference!
As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. Male Support Workers are currently under-represented in this area and we particularly welcome suitable applications.
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.
Some Benefits
Wellbeing
plan
NCHA
pension
Free DBS
checks
£250 referral bonus
Generous annual
leave
Free healthcare
cash plan
Company social
events
Enhanced maternity, paternity and adoption leave and pay
Free training and development
Access to cycle to work and discounted bus pass schemes
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .