Workshop Manager
Reference: JAN20255881
Expiry date: 16:23, Fri, 14th Feb 2025
Location: Leicester
Salary: £37,500 basic + Bonus + Company Car
Weekly Hours: 42.5 / Week
Benefits: A superb range of exclusive colleague only benefits and discounts.
About us:
We are the UK's leading vehicle rental specialists that you may not have heard of. Our branches cover the UK, Ireland and Spain, and our workshops maintain and repair our own fleet. Within the UK, we operate circa 49,000 Vans and 19,000 Cars, providing a good variety of vehicles to work on.
About you:
If you are a proven Workshop Manager, Service Manager, Aftersales Manager, Workshop Controller, or Senior Vehicle Technician looking for the next step in your career, we would love to hear from you!
As a Workshop Manager, you will be responsible for supporting our customers to deliver on their business promises. Your aim is to ensure we get their vehicle back on the road safely and in quick time. You will be accountable for day-to-day performance across all aspects of the workshop, developing a results-focused Vehicle Technician and workshop team that complies with the highest technical and quality standards, driving innovation and improvement to minimize vehicle downtime, and above all, delivering on our service commitment to customers.
Key Responsibilities:
* Lead and manage the workshop team, ensuring high standards of performance and efficiency.
* Maintain technical knowledge and provide guidance to your team.
* Implement best practices to maximize workshop productivity and customer satisfaction.
* Coach and develop team members to enhance their skills and performance.
* Resolve customer issues effectively and ensure service commitments are met.
As a Workshop Manager with Northgate Vehicle Hire, we offer:
* A fantastic quarterly bonus scheme.
* Start with 24 days of holiday, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Public holidays included, plus an extra day off to celebrate your birthday!
* Well-being services (incl. 24/7 GP service, mental health support, and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance).
* Exclusive employee vehicle-leasing schemes.
* Pension & save-as-you-earn share scheme.
* Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few).
* Wagestream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay.
With over 60 branches nationwide, Northgate Vehicle Hire is the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.
We are also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities, and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fueled by the opportunity to thrive in your career.
We are agile. We are experts. We are imaginative. We are reliable.
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