Our client is a leading commercial and residential property group based in the heart of London and they are currently seeking an experienced Credit Controller to join their team.Main duties will include:
* Chasing payments by telephone or email
* Issuing statements and reminder letters
* Assisting tenants to set up Direct Debit payments
* Processing card payments
* Issuing notices to tenants and instituting debt recovery action
* Producing regular Aged Debt reporting
* Tenant query resolution
* Assisting with allocation and bank posting queries
* Tenant’s account reconciliation
* Account/Dispute resolution
* General account administration
* Handling general leasehold enquiries over the phone and in writing
The ideal candidate must have:
* 5 years minimum experience in property credit control
* Understanding of legal framework for debt recovery in both residential and commercial property
* Property Credit Control and Arrears Recovery experience
* Have a good knowledge of Microsoft Office, Excel, and related programs
* Be organised and meticulous in their approach to daily tasks
* Have good communication skills both written and verbal
* Be capable of meeting deadlines and handling large work volumes
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