Customer Support Executive
Location: Hybrid working, split between office (Wilmslow) and home working
Hours of Work: 08:30 - 17:00
Salary: £22,575 + Bonus (up to £1,500 per month)
The Role
An exciting opportunity has arisen for a Customer Support Executive to join our Commercial Sales Operations team. We are looking for individuals who are commercially savvy and who are excellent at objection handling.
The role, in a nutshell, is contacting and rebooking prospective clients with our Business Development Consultants (BDC). So, the calls will be relatively warm, as they will have already spoken to one of our Business Development Consultants and booked a meeting in and are aware of the services that we offer. You will be following up, fact-finding and objective handling reasons for cancellation with the view to rebook the client back in with the BDM.
Skills that we required:
* Excellent communication skills
* Strong organisational skills
* Strong understanding of the sales process
* Sales driven
* Good analytical and commercial skills to maximise diary management
* Adaptable and able to make prompt decisions
* Supportive team player
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role and the overall business objectives of the organisation.
About You
You are a team player with excellent communication skills. You can pick things up quickly so understanding...