Our client is looking to recruit a BI, Reporting & Data Administrator to work in our Sales Operations Team based in Keele. Reporting to the Head of Sales Operations you will be responsible for creating and monitoring day-to-day business reports for all operational departments including, Sales, Marketing & Customer Support. Client Details Our client is a UK-based fibre optic internet service provider. With a focus on bringing the best digital connectivity to those living and working in communities across the UK, our roots, quite literally, are in fibre, with a clear mission to connect people to a better, fibre-enabled broadband experience. Description Develop, maintain, and manage reporting, analytics, dashboards, and other BI solutions. Collaborate with various departments to understand their reporting needs and provide actionable insights. Ensure data accuracy and integrity in reports and dashboards. Monitor and troubleshoot data issues, ensuring timely resolution. Support the Sales Operations team with data analysis and reporting. Create and maintain documentation for BI processes and reports. Train and support team members on the use of BI tools and reports. Continuously improve reporting processes and tools to enhance efficiency and effectiveness Profile Proficiency in tools such as Power BI, Power Automate etc. Strong SQL skills and experience with database management. Excellent analytical and problem-solving skills. Ability to work collaboratively with cross-functional teams. Strong attention to detail and commitment to data accuracy. Good communication skills, both written and verbal. Ability to manage multiple tasks and prioritise effectively Experience in a sales operations environment. Knowledge of CRM systems and data integration. Familiarity with statistical analysis and data modelling. Job Offer Salary is £25,000 - £28,000 Private Medical Insurance Health Cash Plan Pension 25 days annual leave bank holidays Keele University campus benefits (incl. discounted gym membership)