This role is to provide digital support to both patients, staff and the citizens of Lincolnshire to ensure no one is excluded from accessing their healthcare online.
The Digital Health team for Lincolnshire Community Health Services provides a range of digital services to support the delivery of high quality direct care to patients across Lincolnshire in a variety of settings and for a wide range of needs.
The successful applicant will be joining the digital health team to support achieving LCHS’ digital strategy and the Integrated Care System Digital Inclusion strategy.
The main duties of the role are;
• To provide digital support to both patients and staff; ahead of virtual programmes, on new systems and also to our system wide colleagues.
• To hold digital drop ins for Lincolnshire Citizens
• To attend patients home addresses and other bases county wide to provide digital support to patients and staff.
• To have a clear understanding of a number of IT systems and become a trust champion for the different systems.
Lincolnshire Community Health Services (LCHS) is an evolving and diverse NHS community trust. We are a vibrant and creative organisation which provides a varied range of clinical services across Lincolnshire. We pride ourselves in putting ‘Patients First’ and are seeking an enthusiastic individual who shares these values to join our team.
We are rated ‘Outstanding’ by the Care Quality Commission 2018 for being a well led and responsive NHS trust and are playing an integral part in shaping the future of health service provision countywide alongside our partner health and social care organisations. The workforce is committed to being adaptable and flexible to cover the needs of the community service to provide first class patient care.
At LCHS we place great importance on the health and wellbeing of our colleagues, so we provide a very comprehensive health and wellbeing programme which supports your physical, emotional, social and financial wellbeing. Some examples include access to free fitness classes, a healthy lifestyle service, in-house physiotherapy, telephone helplines, free counselling services and psychological interventions.
We are committed to embedding equality, diversity and inclusion, and we put considerations into all our policies, practices and procedures to improve the working environment for every single member of the LCHS team.
To record patient information on their medical record on systmone.
Maintain legible, accurate and contemporaneous documentation in the appropriate electronic record system.
Provide administrative support to the team when necessary.
Demonstrate an understanding of the basic requirements for health and wellbeing.
To demonstrate a understanding of the effects of disability and the ageing process on health.
To assist patients to meet their planned goals.
Participate in staff development review (SDR) and develop own personal skills to reflect the needs of the service.
Attend all mandatory training and any further training as identified by senior staff.
Take advantage of and actively participate in learning opportunities through supervision, performance review and staff meetings.
Undertake data collection which contributes to research and audit as required.
Ability to input information into data systems when required.
Maintain patient confidentiality and work within the confines of data protection ensuring all patient information is stored appropriately.
To take reasonable care for own health and safety and for the health and safety of others by work activity, to ensure that all relevant policies and practices relating to health and safety are observed and to co-operate with management in meeting health and safety requirements.
To undertake any other relevant duties which may be considered necessary from time to time and which are applicable to the grade of the post.
This advert closes on Thursday 12 Dec 2024