Salary: (Negotiated on experience)
Employment type: Full time, 35 hours per week
Overview of company
We are a small company specialising in the manufacture and supply of electronics in the fields of access control, automatic doors, gate & roller door automation.
Role Description
This is a full-time on-site role for a Technical Assistant located in Dronfield. The Technical Assistant will be responsible for providing technical assistance, support, and customer service. Day-to-day tasks include troubleshooting technical issues, communicating with customers, and using analytical skills to solve problems.
Role includes:
* Assembly of some products including soldering.
* Learning about our product lines.
* Providing technical support over email and phone to customers.
* Advising customers on which products are best suited to their needs.
* Keeping an eye on stock levels of parts and products.
* Operation of our flatbed printer and cutter.
* Modifying and creating basic designs in graphics software.
Qualifications
* Technical Assistance and Technical Support skills
* Analytical Skills
* Experience in a technical or customer service role
* Ability to work well in a team environment
* Knowledge of access control systems is a plus
Seniority level: Entry level
Industries: Appliances, Electrical, and Electronics Manufacturing
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