Assistant Shop Manager
Location: St John's, Worcester
Hours: 14 per week (includes Saturdays as part of a rota)
Contract Type: Permanent
Salary: £22,277 per annum based on 35 hours per week
Are you a retail expert passionate about impacting to meaningful change?
We need a dynamic Assistant Shop Manager to join our friendly charity shop team. This fantastic opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad. Do you have what it takes to help create a world where kindness knows no bounds?
"I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager
What does a day in the life of an Assistant Shop Manager involve?
1. Collaborating with the shop manager to run a profitable, customer-focused shop that is the 'window of the British Red Cross' on the high street.
2. Working on the shop floor, coordinating activity “behind the scenes”; no two days are the same.
3. Fostering a brilliant shopping environment and providing an excellent customer experience in store.
4. Overseeing a team of dedicated volunteers, delivering their induction, management, and development.
To be a successful Assistant Shop Manager, what will you need?
1. Experience working in a retail environment.
2. Excellent customer service skills and a people-oriented attitude.
3. Commercial awareness with a good understanding of financial targets and measures, alongside proven IT skills.
4. Flexibility to work according to the store's needs, which opens Monday to Saturday.
The closing date for your application is 23.59 on Sunday 23rd February 2025. Please note, we reserve the right to close applications early, given high volume.
In return for your dedication and expertise, what will you get?
1. Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
2. Pension scheme: Up to 6% contributory pension.
3. Flexible working: We do our best to accommodate your preferred work style.
4. Learning & Development: Wide range of career opportunities + comprehensive learning.
5. Discounts: Access to Blue Light Discount Card and employee benefits platform.
6. Wellbeing Assistance: Access to mental health and wellbeing assistance.
7. Team Working: Champion our mission in a collaborative team.
8. Cycle2Work: Lease a bicycle through the scheme.
9. Season ticket loan: Interest-free loan for commuting expenses.
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.
Together, we are the world's emergency responders
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