Oaklands Global is a passionate and ambitious aviation & aerospace consultancy business providing contingent and retained recruitment solutions to a diverse international portfolio of industry-leading businesses. We have an outstanding track record of delivering world-class professionals across a wide spectrum of business units on a global basis.
Overview
The Key Account Manager will be a key member of the Oaklands Global leadership team, driving the profitability of existing and newly acquired customers. As an Account Manager, you will help our customers by creating competitive advantage, providing valuable insights, and delivering a market-leading and world-class service.
Responsibilities
As Key Account Manager, you will manage and grow a portfolio of existing accounts, increasing revenue in each account. There is also an indirect new business element to the role that would see the mix of your time spent 90% Key Account Manager (including candidate sourcing) and 10% lead generating. You will make critical contributions to the business in a variety of areas, including:
General
* Consistently reach or exceed assigned monthly personal revenue targets.
* Build and nurture an industry-specific portfolio of aviation professionals.
* Target the passive candidate market using tools including LI recruiter and social media platforms.
* Conduct briefing calls with clients to fully qualify searches.
* Manage the full search process from candidate identification to placement.
* Research prospective accounts in targeted markets and pursue leads to hand over to the Managing Director.
* Understand the target markets, including industry, company, project, company contacts, and which market strategies can be used to attract clients.
* Collaborate with the team to ensure that requirements are met, and projects delivered within agreed timeframes.
* Effectively build a lead pipeline.
* Maintain relationships with current clients and identify new prospects, broadening points of contact and maximizing revenue potential across the customer base.
* Possess a strong understanding of our products, our competition in the industry, and positioning.
* Follow the latest industry developments and stay up to date on corporate competitors.
* Ability to develop and deliver client presentations and new business plans in collaboration with the Managing Director.
* Upsell and cross-sell the company’s services to existing clients in other business areas and geographical locations.
* Involvement in long-term brand development.
Operational
* Develop and implement scalable ‘best practice’ behavior across the account management cycle.
* Foster a culture of ‘knowledge sharing’, building a central repository of tips, tactics, and techniques to optimize account management performance.
* Ensure correct and consistent use of company CRM (LOXO) to track recruitment and account activities.
* Oversee quality and accuracy of CRM data inputting and maintenance.
* Present the Managing Director with weekly, monthly, quarterly, and annual performance reports on personal/team activity and target attainment.
* Collaborate with the leadership team to identify and resolve any resource or technology gaps within the account management workflow.
Team
* Actively participate in the attraction and recruitment of new consultant hires in collaboration with the Managing Director.
* Build and develop employer brand materials and staff retention strategy, ensuring the company remains competitive in attracting and retaining top-performing sales candidates.
* Develop and implement a clear market segmentation policy to ensure assigned focus area and/or customer list for every consultant.
The Key Account Manager will display a range of qualities which will not only be essential for success in the role but also for the development of the account manager delivery team and the ongoing strengthening of corporate culture, including:
* Tenacity: a ‘no excuses’ mindset focused on accountability for results and determined pursuit of overachievement.
* Problem-solving: a creative, proactive approach to removing obstacles and building solutions.
* Anticipation: a quickness to react to potential or emerging issues before they develop.
* Positivity: a contagious enthusiasm and energy to deliver great work.
* Collaboration: a desire to bring people and teams together, sharing ideas and expertise.
* Excellence: an insistence on the highest quality and resistance to corner-cutting or sub-par standards.
* Structure: a focus on the development of scalable, repeatable processes and supporting documentation.
* Curiosity: a desire to explore new ways of doing things, innovate and challenge the status quo.
* Proven account management expertise: A strong track record in delivering both contingent and retained recruitment services is essential.
* Aviation and aerospace industry experience: Highly desirable, as it brings valuable industry insight and networks.
* Exceptional communication, resilience, and empathy: The ability to engage, influence, and build trust with clients and candidates.
* Strong senior stakeholder relationship management: Experience in managing and advising senior decision-makers effectively.
* Expertise in sourcing hard-to-find talent: Skilled at penetrating the passive candidate market and building lasting relationships.
* Full UK driving license: A necessity for travel as required.
* Multilingual skills: An advantage in working across global markets.
* Willingness to travel internationally: Open to attending client meetings, industry trade shows, and events worldwide.
What we offer
* Competitive commission on all placements made.
* Competitive basic salary.
* Company pension.
* Private medical insurance.
* 21 days holiday (+1 per year of service) + national holidays.
* Your birthday off.
* Flexible working - two days per week WFH (Excl. Monday).
* Standard working hours Mon-Thurs: 0800-1730. Fri: 0800-1330.
* Share scheme (eligibility after 12 months of service).
What else
* Ongoing training and development.
* Fun yet hardworking professional environment.
* The opportunity to be part of a best-in-class and ambitious company.
This role has been specifically designed for someone with a passion for headhunting and experience working as a Key Account Manager within an executive search or contingent recruitment business. Someone who enjoys unlocking opportunities to add value to their customers and also likes to follow up qualified leads in a consultative manner to add new businesses to their portfolio.
Why Work With Oaklands Global?
Oaklands Global has 50 years of combined experience supporting candidates at all levels to help identify and secure their next position. At Oaklands Global, we manage all applications with the utmost professionalism and confidentiality.
If the above opportunity is of interest to you, please apply today to William Finden in confidence.
Whether your profile is shortlisted to the next step of the application process or not, we will keep you informed by telephone or by email.
#J-18808-Ljbffr