The Office Operations Manager role involves a diverse range of responsibilities encompassing the day-to-day management of the office, HR, operationsand possibly also operations and executive assistance. This role requires a proactive and organised individual who can handle multiple tasks in an efficient and timely manner. This role is fully officed based in North West London, with very close proximity to the underground (Northern Line) overground (Thameslink), North Circular Road & the M1. The ideal candidate would have: Previous experience in a similar role Strong organisational and problem-solving skills, and a quick thinker A highly organised individual with exceptional attention to detail Excellent communication and interpersonal abilities Experience in an administrative role Proficiency in Microsoft Office suite, particularly Word and Excel, and generally technically competent Discretion and professionalism when handling confidential information An understanding of HR practices and UK employment law Experience in an Operations role preferable Key responsibilities include: Office Managerial: Oversee day-to-day office operations, ensuring a productive, efficient and welcoming work environment Service all office equipment (e.g. photocopier, coffee machine etc) Coordinate office maintenance and repairs as needed, including managing external contractors for minor or ongoing issues Manage office supplies inventory and procurement, ensuring cost-effective purchasing Maintain inventory of all equipment, office keys etc. Act as point of contact with our IT provider Opening and sorting the incoming post & managing outgoing post Handle generic email mailbox Health & Safety HR: Oversee HR function including staff onboarding, offboarding and employee records management Assist in the development and implementation of HR policies and procedures Act as point of contact with our outsourced HR consultants Act as a point of contact for employee queries and concerns, fostering a positive work environment Coordinate employee benefits, leave requests, and payroll administration Handle sensitive information with discretion and maintain confidentiality at all times Technical: Liaise with insurance companies for arrangements of TOBAs and other admin requirements Carry out file checks to ensure accuracy and completeness of filed data Misc: This role may also include administrative support to one of the company directors, including calendar management, travel arrangements, and expense reporting Support the Operations Director with project work ADZN1_UKTJ