REPORTING TO: Management Team
JOB HOURS: Flexible, depending on the needs of the business 16 – 36 hours per week
JOB DESCRIPTION
JOB TITLE: Care Worker Day/Nights
JOB PURPOSE
* To look after the physical, emotional, cultural and social needs of the Clients using a person centred approach
* To observe and promote the Client’s choice, independence, dignity, privacy, fulfilment and other rights
* To create and maintain good professional relationships with Clients, their family and friends and other visitors
* To actively support other Care Workers
* To adhere to all regulatory and statutory obligations companies’ policies, procedures and guidelines
* To actively market Peasmarsh Place and promote a positive, personal and professional profile, ensuring the good reputation of Peasmarsh Place at all times
JOB RESPONSIBILITIES
1. Care provision
o To provide personal care and support to Clients with a wide range of needs, illnesses and disabilities
o To know and understand the care and support of the Client
o To undertake the tasks detailed in the Client’s care plan using a person-centred approach and in the least intrusive way
o To encourage the independence and motivation of the Client and not foster dependent behaviour
o To provide input into the care and support plans of Clients by regularly feeding back to senior management
o To assist Clients getting up in the morning and going to bed at night
o To assist Clients to wash, bath and shower
o To assist Clients to dress and undress
o To assist Clients to look after their skin, teeth, hair and nails
o To assist Clients with toileting, continence management and personal hygiene
o To assist Clients with their medication at the agreed level of support and as detailed in their Care plan
o To prepare food and drink for the Client, being aware of the Client’s choice, likes/dislikes, nutritional needs and cultural requirements
o To provide light general household domestic duties, including housework and laundry, as detailed in the care plan or instructed by Management
o To use manual handling equipment safely and correctly
o To take responsibility for the safe handling of property and equipment belonging to the Client
o To maintain good communication and develop effective working relationships with Clients
o To provide companionship to the Client, actively talking and listening to them about their interests
o To help the Client to maintain contact with their family and friends
o To ensure as safe as possible the living environment for the Client, whilst respecting the Client’s choice and rights
2. Recording and reporting
o To maintain detailed accurate records in respect of care and medication support given and tasks undertaken
o To regularly read care plans, acknowledging changes
o To protect the confidentiality of all information relating to the Client and not divulge information to anyone who is not authorised to receive it (G.D.P.R)
o To promptly report to management any issues concerning the care, support, well-being or behaviour of the Client and update records accordingly
o To continue to monitor where concerns have been reported and recorded
o To recognise the signs of abuse and immediately report abuse or suspected abuse to a Manager
o To report any complaints to management
o To contact the senior management of any reasons for non-attendance as so possible a minimum of 4 hours before the start of shift or if running late
3. General
o To dress appropriately, wearing uniform and using personal protective equipment provided by Peasmarsh Place
o To seek out best practice and look at innovative ways to improve the quality and efficiency of service delivery
o To attend and participate in regular Care Worker staff meetings and any other relevant meetings
o To report and record relevant information and concerns to senior management.
o To attend in house and external training pertinent to the role of Care Worker
o To ensure completed monthly timesheets are submitted on time
o To observe all health & safety rules and take reasonable care to promote health and safety of self and others and raise any concerns to the management team
o To aim to ensure everyone has equal treatment and equal access to services and employment
o Any other duties requested by Senior Management, which are within the scope of the post
PERSON SPECIFICATION EDUCATION/TRAINING
* Diploma in Health and Social Care (or equivalent e.g. NVQ2 or Care Certificate)
EXPERIENCE
* Experience of providing high standards of care provision
* Experience of meeting the needs and support of Clients
* Experience of fostering professional relationships with customers
KNOWLEDGE
* Sound understanding of good care principles
* Understanding of regulations and legislation within the domiciliary care profession
* Understanding of safeguarding adults at risk
SKILLS AND ABILITIES
* Strives to reach the highest standards in customer service
* Communicates effectively, both verbally and non-verbally
* Compassionate, patient and empathetic
* Flexible and approachable with a positive attitude, even under pressure
* Self-motivated
* Deals with emergencies and difficult situations effectively
* Completes records with accuracy and detail
* Works on own initiative
* Team player
* Commitment to own professional and personal development
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