We are seeking an experienced and meticulous Technical Writer to join our team. The successful candidate will be responsible for creating, maintaining, and enhancing our technical documentation to ensure clarity, accuracy, and usability for both internal and external stakeholders. This role requires excellent communication, writing, and project management skills to produce high-quality documentation that supports our core product. About the Role As a Technical Writer within Reuters, you will: Document customisations using OpenAPI standards, ensuring consistency with our existing repositories Liaise with Technology teams to determine optimal presentation strategies for API documentation for both public and internal use Maintain and update the customer-facing technical documentation in our knowledge base Collaborate with Product Marketing and Release Management to create detailed customer-facing release notes Work with Commercial and Marketing teams to develop technical sales collateral for core product and features Develop and maintain "How We Work" documentation for onboarding and training new team members, including guidelines for escalation processes About You To be our next Technical Writer you will likely have: 3 years of experience in technical writing, with a focus on feature and release documentation Strong understanding of OpenAPI standards and ability to apply them in documentation Excellent writing, editing, and proofreading skills, with the ability to create clear, concise, and engaging content Experience working with cross-functional teams, including Product, Marketing, and Commercial teams Strong project management skills, with the ability to prioritise tasks, meet deadlines, and manage multiple projects simultaneously Ability to work in a fast-paced environment, with a focus on delivering high-quality documentation that meets customer and internal stakeholder needs Please note that the deadline for applications is 29th November 2024. LI-FP3 What's in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing. Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more. Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking. Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact. Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. Protect yourself from fraudulent job postings click here to know more. More information about Thomson Reuters can be found on https://thomsonreuters.com .