Summary
Westley Richards & Co Ltd is a renowned manufacturer of high-end bespoke firearms. Established in 1812, the company has built a prestigious reputation for producing some of the finest quality guns in the world. In addition to firearms, Westley Richards & Co. operates a retail store and e-commerce website, selling its own manufactured range of leather goods, own-branded clothing and accessories, and a select range of third-party brands.
We are seeking a highly organised and detail-oriented Office Administrator to provide administrative support to our sales and manufacturing department. The ideal candidate will possess strong clerical skills, an ability to multi-task, and a high level of proficiency in using computers and software.
Excellent communication skills, a professional attitude, and discretion are essential for this position. This role involves contact with UHNWIs, so handling information with discretion and professionalism is essential.
Duties and Responsibilities
* Creating and maintaining customer documents and records.
* Liaising with customers and their staff on documentation, deliveries, and payment requests.
* Assisting the production department with timesheets, stock control, and supplier management.
* Organising transport for guns, components, and accessories to and from outworkers.
* Assist with gun licensing compliance and export and import paperwork.
* Handle emails, calls, and correspondence with professionalism and discretion.
* Support team members with ad-hoc administrative tasks as required.
Experience
* Previous experience in an administrative or clerical role.
* Proficient computer skills.
* Strong organisational skills with the ability to prioritise tasks effectively.
* Excellent communication skills, both written and verbal.
* Familiarity with basic data entry processes and office equipment operation.
* Ability to work on your initiative and collaborate well as a team.
Package
* £30,000 to £35,000 per year
* Annual bonus based on personal and company performance
* 25 days annual leave plus bank holidays per annum
* Health & Wellbeing programme with Benenden Health
* Company pension with 3% employer contribution
* Staff discounts on all retail products
* On-site secure parking
* Contributions toward Eye Care
Hours of work
Full Time
9.00 am to 5.30 pm