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Office Manager
Pensions team
Permanent Full Time
ITV Preston (in office 5 days per week)
Hiring Range - £25,000 - £30,000 + annual all colleague bonus
Your work matters to millions.
Shaping culture is in the DNA of ITV. So, it's not surprising that you'll find us in every home in the UK, our productions are famous all over the world and we're at the forefront of the digital streaming revolution.
When you join us, you enter a fun working environment. With opportunities to learn, to grow and make a real difference. Small enough that your impact's felt in the business, but big enough that your impact reaches millions of people.
Come develop your skills, change TV and the course of your career. Don't just watch it. Be part of it. Join ITV.
Your impact sends ripples.
The team...
The ITV Pensions team in Preston is responsible for the day-to-day operations of the ITV Pension Scheme for its members. The team uses their expertise to administer and monitor all aspects of the Scheme. The team also works with the Trustees of the ITV DC Plan to understand and meet their requirements whilst working in partnership with the DC Plan administration provider to deliver a quality and efficient service to members.
The role...
We have an exciting opportunity for an experienced Office Manager to join our busy Pensions Department on a permanent basis. Reporting to the PA & Pensions Support Manager, you will manage a variety of administrative tasks, including handling telephone inquiries, emails, and post, ensuring smooth communication with members, third parties, and suppliers. You'll be responsible for organizing meetings, managing diaries, and coordinating travel and facilities for the Pensions team. You'll also oversee office operations, maintaining filing and archiving systems, supporting the induction of new team members, and ensuring a comfortable office environment. This role is extremely fast paced, with deadlines to be met on a daily basis.
Some of your key day-to-day responsibilities will include:
* Manage a variety of administrative tasks, including handling telephone inquiries, emails, and post
* Ensure smooth communication with members, third parties, and suppliers
* Organize meetings, manage diaries, and coordinate travel and facilities for the Pensions team
* Oversee office operations, maintaining filing and archiving systems
* Support the induction of new team members
* Ensure a comfortable and efficient office environment
* Liaise with stakeholders and manage relationships with agents and the ITV Safety team as needed
Skills you'll need (minimum criteria)
* Must have experience coordinating a busy team in an office environment
* Must have previous phone customer service experience
* Must have experience working on a variety of administrative tasks
Other things we're looking for (key criteria)
* Excellent written and verbal communication skills
* Ability to thrive in a fast-paced environment, meeting daily deadlines and delivering under pressure
* Competent and accurate in managing a diverse workload, with strong multitasking abilities
* Experience in a similar role, with exceptional IT skills
* Proficient in Word and Excel
* Strong attention to detail, with the ability to work independently and meet targets and deadlines
* Professional telephone manner and excellent organizational skills
* Ability to build strong peer relationships with colleagues and stakeholders
ITV is for everyone.
ITV strongly encourages applications for this role from disabled people. As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we'll guarantee to take you to the next stage (minimum criteria above).
We're happy to discuss any support/personalisation you may need during our application and selection process as part of our reasonable adjustments. Drop us a line if you require anything at talkingcareers@itv.com.
Because those who make an impact deserve to be rewarded for it.
ITV offers some great rewards and benefits including:
* Flexible working with a range of options to suit everyone
* Generous holiday allowance, plus you can buy more
* Annual bonus opportunity
* Competitive pension contribution
* Save as you earn - with an opportunity to buy ITV shares
* Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life
Closing date: Midnight Sunday 23rd February 2025
Company
ITV is the biggest commercial television network in the UK. Which means we offer some of the biggest career opportunities in the industry.
We love telly, we’re passionate about content, and most importantly we understand our audiences. Thanks to an impressive 60-year history, our leadership is stronger than ever. And with the right people on board, we’re about to take our business – and broadcasting as we know it – to a whole new level.
We’ve also got the kind of inclusive working environment where you’ll never stop learning. One that’s at the heart of popular culture, that’s passionate about new tech, that has a truly international reach, and is incredibly focused on developing our teams; individuals and on the diversity of our workforce as a whole.
In other words, it’s somewhere that everyone can thrive.
We’re 60 years of TV history - and we’re also its future. Which means there’s never been a more exciting time to join us.
Here at ITV, we celebrate individuality, we’re committed to create an inclusive environment where everyone can thrive.
ITV loves a level playing field
It’s just a natural part of what we do.
It’s your talent that really matters and we want you to be the best you can be. So, our aim is to make sure our workforce reflects the diversity of modern society, which is why we promise to treat you with fairness and respect, whatever your age, gender, disability status, sexual orientation, gender identity or expression, religion, ethnicity or marriage/civil partnership status, pregnancy or maternity status and family circumstances.
As members of the Creative Diversity Network (CDN), we’ve made a public commitment to improve representation of society on screen, and to become more diverse and inclusive behind the scenes too. Our work underITV’s Social Partnership underpins our commitment across programme making and production for better representation. At the end of the day we want our workforce to represent the audience it serves. It’s a pretty big goal, but one that we get closer to all the time.
If you need to discuss an alternative way to submit your application, we’ll always try to meet your individual needs wherever possible. To find out more, you can email us direct attalkingcareers@itv.com .
For further details & a list of our vacancies, please visit itvcareers.com .
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