Job summary
An opportunity has arisen for a Senior Receptionist role within our City Health Practice Ltd Team. As a Senior Receptionist, you will be responsible for the supervision and efficiency of the reception team/function, ensuring that staffing rotas are done in a timely manner and to undertake regular supervision and appraisal with the admin/reception team. You will need excellent communication skills to communicate effectively with staff, patients, the general public, and outside agencies.
Main duties of the job
As a Senior Receptionist, you will be responsible for prioritising and performing a variety of clerical/administrative tasks including but not limited to, answering the telephone, SystmOne, GP Browser, and dealing with practice emails.
The successful candidate will have prior SystmOne knowledge, follow and implement all practice policies, and be able to work not only as part of a team but on their own initiative with guidance from the Practice Admin Manager.
Previous unsuccessful applicants need not apply
About us
At CHPL, we're passionate about people and we know that you are too. That's why we're here, isn't it? We recognise that high-quality care is delivered by high-quality professionals who are appreciated, respected, and supported, which is why we want to give all our colleagues the chance to shine.
Work with us and you'll be more than just a number.
Job details
Date posted: 24 March 2025
Pay scheme: Other
Salary: £24,336 a year
Contract: Permanent
Working pattern: Full-time, Part-time
Reference number: A2509-25-0002
Job locations
City Health Practice
225 New Bridge Road
Hull
HU9 2LR
Bransholme Health Centre
Goodhart Road
Bransholme
Hull
HU7 4DW
City Health Practice Ltd
840 Beverley Road
Hull
HU6 7HP
Job description
Job responsibilities
Please see the job description and person specification attached to this job advert for full details on the role.
Person Specification
Experience Essential
* Comprehensive knowledge of a range of routine administration procedures.
* Previous NHS experience.
* Previous experience of working in an office environment and carrying out general office procedures.
* Previous experience of supervising a team.
* Previous experience of working with the public.
* Experience of SystmOne functions.
Qualifications Essential
* NVQ Level 3 in Business Administration or Customer Service or equivalent knowledge and experience.
* Word processing to RSA 2 standard of European Computer Driving License (EDCL) or able to demonstrate appropriate level of skill.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: City Health Practice Limited
Address: City Health Practice
225 New Bridge Road
Hull
HU9 2LR
Employer's website: https://www.marfleetlanesurgery.co.uk/
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