Job summary An opportunity has arisen for a Senior Receptionist role within our City Health Practice Ltd Team. As a Senior Receptionist you will be responsible for the supervision and efficiency of the reception team/function, ensuring that staffing rotas are done in a timely manner and to undertake regular supervision and appraisal with the admin/reception team. You will need excellent communication skills to communicate effectively with staff, patients, general public and outside agencies. Main duties of the job As a Senior Receptionist, you will be responsible for prioritising and performing a variety of clerical / administrative tasks including but not limited to, answering the telephone, SystmOne, GP Browser, dealing with practice emails. The successful candidate will have prior SystmOne knowledge, follow and implement all practice policies and to be able to work not only part of a team but on their own initiative with guidance from the Practice Admin Manager. Previous unsuccessful applicants need not apply About us At CHPL, were passionate about people and we know that you are too, thats why were here isnt it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine. Work with us and youll be more than just a number. Date posted 24 March 2025 Pay scheme Other Salary £24,336 a year Contract Permanent Working pattern Full-time, Part-time Reference number A2509-25-0002 Job locations City Health Practice 225 New Bridge Road Hull HU9 2LR Bransholme Health Centre Goodhart Road Bransholme Hull HU7 4DW City Health Practice Ltd 840 Beverley Road Hull HU6 7HP Job description Job responsibilities Please see the job description and person specification attached to this job advert for full details on the role. Job description Job responsibilities Please see the job description and person specification attached to this job advert for full details on the role. Person Specification Experience Essential Comprehensive knowledge of a range of routine administration procedures. Previous NHS experience. Previous experience of working in an office environment and carrying out general officer procedures. Previous experience of supervising a team. Previous experience of working with public. Experience of SystmOne functions. Previous NHS experience Qualifications Essential NVQ Level 3 in Business Administration or Customer Service or equivalent knowledge and experience. Word processing to RSA 2 standard of European Computer Driving License (EDCL) or able to demonstrate appropriate level of skill. Person Specification Experience Essential Comprehensive knowledge of a range of routine administration procedures. Previous NHS experience. Previous experience of working in an office environment and carrying out general officer procedures. Previous experience of supervising a team. Previous experience of working with public. Experience of SystmOne functions. Previous NHS experience Qualifications Essential NVQ Level 3 in Business Administration or Customer Service or equivalent knowledge and experience. Word processing to RSA 2 standard of European Computer Driving License (EDCL) or able to demonstrate appropriate level of skill. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name City Health Practice Limited Address City Health Practice 225 New Bridge Road Hull HU9 2LR Employer's website https://www.marfleetlanesurgery.co.uk/ (Opens in a new tab)