Agreement Coordinator - Lettings - West Midlands Purpose of the job: As Agreement Coordinator - Lettings, you will provide comprehensive support to Divisional Business Units, taking full responsibility for the administration of the legal agreement process, from business plan stage through to completion. You will work collaboratively with the Recruitment team, to provide a seamless customer journey for new and existing publicans, ensuring full compliance to the Pubs Code and driving tenure targets. Key responsibilities: Providing a first-class service new and existing publicans Accurate administration of the new tenancy agreement process Ensuring adherence to company policy and the Pubs Code Updating financial system to maintain customer details, rent schedules and agreement information within agreed timescales Instruct and liaise with solicitors on leasehold or supplemental lease cases Daily contact with Regional Managers to progress through to completion Work closely with the division to ensure short terms agreements are converted to substantive tenancies, as per divisional target Complete ad-hoc tasks/projects as determined by the business Carry out inductions for new Regional Managers and other internal departments Skills, Experience & Qualifications: Evidence of administration experience and accurate working Experience of updating office and administrative systems and of suggesting or implementing improvements to existing ones Attention to detail and the ability to manage the production of documents critical to the business The ability to prioritise own workload Experience of timely and accurate updating and maintenance of company databases Ability to communicate information effectively to a wide range of internal/external contacts Demonstrate good competency in Word, Excel and Outlook Understand, embrace and deliver the company’s vision and values Calm, well organised and a self-starter Excellent planning and organisation skills and the ability to respond effectively to constantly changing priorities Fully supportive of team working – recognises when colleagues are faced with a problem or over-stretched and does not wait to be asked before offering assistance Highly developed interpersonal and communication skills in order to establish and maintain effective working relations with a wide range of internal and external contacts Willingness to learn and adopt new ways of working with a positive attitude and approach to improve departmental efficiency A little bit about us… The Solihull Pub Support Team offices are light and airy offices in Shirley, Solihull, where you will be greeted by our Welcome Team. We have free onsite secure parking with EV charging and cycle storage, a subsidised canteen serving breakfast and lunch, as well as an onsite pub used for social events. The offices are fully accessible. What's in it for you? 25 days annual leave Annual Leave Purchase Scheme Pension Vitality Healthcare Opt in dental insurance programme Annual bonus scheme The Stonegate discount card offering discounts across our managed estate Online benefits portal offering discounts across the High Street and other retailers At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist youPlease contact hrsupportstonegategroup.co.uk