Overview
Brief job description (essentialfunctions of the job):
Class Specifications:
Includes library assistants working in the branch libraries whose duties involve the following: greeting and directing patrons, registration of borrowers, charging and discharging of books and other materials, maintaining the book and other materials collections, maintaining/troubleshooting equipment, typing/word processing, and filing.
Responsibilities
Typical Duties:
Under the direction of the Branch Librarian or ranking staff member, and in accordance with standard policies and practices, performs any or all of the following:
* Greets and directs library patrons in person and over the phone, providing simple direction and information.
* Gives out and interprets BPL policies and procedures in a professional and courteous manner.
* Identifies and refers problems to their supervisor.
* Charges and discharges books and other materials, as well as receives and records fines.
* Interviews applicants for library cards and verifies identification.
* Prepares periodicals for circulation and maintains the periodical collection.
* Books museum passes.
* Receives and routes requests, including basic interlibrary loan requests, maintains reserve shelf, handles send item list.
* Receives, sorts, shelves, verifies, delivers, mends, and bar-codes books, and traces records and searches shelves for books not properly accounted for.
* Assists in maintaining bulletin boards and exhibition cases.
* Typing/word processing simple forms and records.
* Compiles basic statistical records.
* Operates and provides basic equipment maintenance and troubleshooting, e.g., turning on and off, cleaning, filling with paper, and replacing toner cartridges.
* Uses and assists patrons in the basic use of a variety of library-owned technological equipment, e.g., photocopier, public computer signup systems, and audiovisual equipment.
* Sorts and routes U.S. Mail.
* Attends training when directed.
* Performs other related duties as required.
Minimum Entrance Qualifications
Minimum Qualifications:
* Education: High school graduate or GED
* Experience: None required
Special Qualifications:
* Tact in dealing with people; good oral skills.
* Ability to work cooperatively with staff;
* Demeanor appropriate to the workplace.
* Competency in the use of personal computers and Windows software sufficient to meet the tasks of the position.
* Dependability; good attendance and punctuality record.
Requirements:
* Ability to exercise good judgment and focus on detail as required by the job.
* CORI - Must successfully clear a Criminal Offenders Record Information check with the City of Boston.
BOSTON RESIDENCY REQUIRED
Terms:
Union/Salary Plan/Grade: AFSCME/LA-3
Hours per week: 35
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