About the Role
:
We are now seeking a Customer Liaison Officer to join our team; Delivering excellent service and support through our local teams, who understand the importance of working together for the local community.
As a Customer Liaison Officer you will be out supporting residents with reactive repairs and maintenance across our portfolio of properties, working from ‘job’ to ‘job’, on your planned route with a wide range of general repairs and maintenance task. You’ll need plenty of previous experience and a positive ‘can do’ attitude to excel in this role, meeting new people and delivering high standards of work and service are key. Our sub office is based in Dartford and you'll be expected to cover East London area.
Role Criteria:
1. Driving licence
2. Customer service experience
3. Social housing sector experience
4. IT skills
5. Good record keeping skills
Benefits we can offer you
6. 25 days annual leave plus bank holidays
7. Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
8. Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
9. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
10. Family friendly policies