Do you have excellent customer service skills? Can you engage with third parties, build working relationships and have strong communication skills?
Do you have strong Microsoft Excel skills and have previous experience working with figures? If so, then we may have the perfect role for you!
We are looking for a Costs Recovery Handler to work in our Costs team in Liverpool.
You will be responsible for managing files once damages have been settled by identifying debt/payments and making various payments out to clients/ medical agencies and third parties and also chasing monies owed. This is an exciting opportunity for someone with finance or legal knowledge, to join a leading Law firm.
About Slater and Gordon
Slater and Gordon are a leading consumer law firm, and our mission is to give people easier access to world class legal services. We are a legal services business powered by technology and led by people that support customers in every step of their case.
Client service is at the heart of Slater and Gordon and we take pride in the impressive headlines we generate, demonstrating our range of work and the relentless pursuit of justice by our Solicitors.
At Slater and Gordon Lawyers (UK) we are inclusive. We celebrate multiple approaches and points of view. We believe diversity drives innovation. So, we’re building a culture where difference is valued. Our culture motivates our employees to give their full selves to the job and invest in the company’s future. Our people see value in their work and are eager to do well in their roles. Our values ensure that all our employees are working towards the same goals.
Responsibilities to include:
* Proactively Chase TP insurers / Solicitors for agreed Damages & Costs
* Negotiate disputed costs on Fast Track Fixed recoverable cost cases and Litigate when required
* Identify cheques and BACS payments received on a daily basis & ensure the relevant approval steps are run so payments can be banked and Costs transferred.
* Arrange payments to Clients & Rehab Providers
* Liaise with fee earning colleagues in order to review debt; identify solutions and suggest strategies to improve cash collection
* Answer client telephone calls, and provide information on procedures or policies relating to queries
* Effectively manage own caseload
* Ensure financial targets are met
* Manage and support the development of team members, promoting continuous learning and improvement of skills as part of normal duties
* Applications will be considered from strong candidates who do not have experience in every area above as we have a comprehensive training programme in place.
About You:
* Good IT skills including Microsoft Word and Outlook
* Knowledge of Excel functions such as spread sheet creation; formatting and simple formula creation
* Excellent attention to detail
* Good organisational and prioritisation skills
* Works well in a fast-paced environment
* Hands-on, with a “can-do” attitude, demonstrating drive, discipline, patience and flexibility
* Genuine enthusiasm for providing a high standard of client service and an ability to promote a positive attitude.
Company Values:
Our values provide the framework for how we engage with our colleagues, customers, and stakeholders. These behaviours and values must be demonstrated in the role and across the business.
* We do what we say we will
* We own it, we sort it
* We don’t wait, we create
* We respect and encourage each other
* We make time to live
What we offer in return:
We offer a flexible agile working environment, alongside a competitive salary and benefits package including:
* Hybrid working (First week of training in the office and then you will need to be in the office 2 days per week – Wednesday and Friday) – must live a reasonable distance to commute to the office
* 25 days holiday allowance plus the option to purchase an extra 5 days
* Pension scheme
* Health cash plan
* Life assurance
* Income protection insurance
* Cycle to work scheme
* Eyecare vouchers
……and many more!
Slater and Gordon also support and encourage you with developing your career with an award- winning law firm.
Please Note - Vacancies may close prior to the expiry date displayed, subject to volume of applications received.