The Opportunity:\nAre you passionate about IT and eager to kickstart your career?\nWeâre on the lookout for a motivated individual to join our team as an IT Support Apprentice.\nThis role is perfect for someone whoâs ready to dive into the world of IT, learn from the best, and make a real impact. Plus, thereâs a chance to go full-time after your apprenticeship\n\nWorking week: 37.5 hours per week, Monday - Friday, 8:30am - 5pm.\n\nSalary: £15,000 per annum.\n\nPerks of the job:\nâ¢\tTraining Galore: Access to courses from top vendors like Microsoft, Draytek, and ZyXel.\nâ¢\tCareer Growth: Potential to secure a permanent, full-time position.\nâ¢\tSupportive Environment: Work with a friendly, experienced team.\nâ¢\tNetworking: Connect with businesses across Scotland.\nâ¢\tBenefits: Pension plan and more\n\nFuture prospects:\n90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. What youâll do:\nâ¢\tGet Hands-On: Shadow our engineers both in-house and on client visits.\nâ¢\tBe the First Line of Support: Answer calls and log support tickets.\nâ¢\tTech Troubleshooter: Help with Microsoft 365, diagnose PC and laptop issues, and work on networking, WiFi, and telephone systems.\nâ¢\tCustom PC Builder: Assist in pricing and building custom PC systems.\nâ¢\tTeam Player: Work closely with our experienced engineers, admin team, and directors on a variety of tasks. What weâre looking for:\nâ¢\tA genuine passion for IT.\nâ¢\tEnthusiasm and a proactive attitude.\nâ¢\tGreat communication skills.\nâ¢\tA strong work ethic.\n\nHaving a driving licence is a plus, but if youâre learning, thatâs cool too\n\nImportant information:\nThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.\n\nStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.\nOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. \nIf you are interested in starting your career and receiving a work based qualification at the same time, APPLY NOW