Description Location: Leeds or London Department Description Technology supports the Bank's technology delivery, from maintaining critical systems to implementing cyber security programs and innovative solutions. Our goal is to support the Bank's mission of promoting monetary and financial stability through high-performing, resilient solutions. Team Description The Applications & Product Engineering division develops and maintains IT applications and infrastructure, translating requirements into new and enhanced services. They provide ongoing maintenance and support to ensure excellent service delivery. Within this division, Financial Systems Solutions (FSS) supports critical services, focusing on the support and configuration of SWIFT products and other related applications. The Bank relies on SWIFT for key services, including the UK Real-Time Gross Settlement System (RTGS), which settles around £650bn of payments daily. Role Overview We are seeking a Senior Configuration Analyst to join the Financial Messaging Services (FMS) team. The team maintains and supports the Bank’s SWIFT product estate, crucial for financial services within the Banking, Payments, and Financial Resilience directorate. Key Responsibilities: Technical: Provide technical leadership for SWIFT services development and support. Support production and UAT financial messaging systems. Monitor performance and ensure rapid problem resolution. Provide out-of-hours support, including Bank holidays. Deliver high-quality software components and documentation. Coordinate operational activities (e.g., failover tests, security reviews). Apply analytical skills to incidents and requests. Manage major IT incidents proactively. Service Improvement: Seek system improvements to reduce support calls. Implement process changes to enhance service delivery. Identify improvements to increase team performance. Empower first-line colleagues to resolve incidents earlier. Team Working: Engage with multiple stakeholders internally and externally. Adhere to team standards and processes. Contribute to system/process documentation. Demonstrate Bank behaviours and adopt the Service First culture. Job Requirements: Experience with SWIFT products (Alliance Connect, Gateway, Web Platform, Messaging Hub, HSM, Transaction Delivery Agent). Strong analytical and technical skills. Ability to engage confidently and effectively with senior business and technical partners. Ability to create concise technical documentation. Attention to detail and ability to work under pressure and effectively prioritise workload. Ability to identify and raise risks in the interests of protecting Live service/systems. Desirable Skills: Experience with SWIFT Alliance Access, Security Officer, O2M, IBM MQ Client, Windows, and Linux. Our Approach to Inclusion The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it’s by drawing on different perspectives and experiences that we’ll continue to make the best decisions for the public. We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed. For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders. Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the ‘Candidate Personal Information’ under the ‘Disability Confident Scheme’ section of the application. Salary and Benefits Information We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate. We offer a salary as follows: Leeds circa £53,900 - £62,190 London circa £59,905 - £69,120 In addition, we also offer a comprehensive benefits package as detailed below: A non-contributory, career average pension giving you a guaranteed retirement benefit of 1/95th of your annual salary for every year worked. There is the option to increase your pension (to 1/50th) or decrease (to 1/120th) in exchange for salary through our flexible benefits programme each year. A discretionary performance award based on a current award pool. A 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits. 26 days’ annual leave with option to buy up to 12 additional days through flexible benefits. Private medical insurance and income protection. National Security Vetting Process Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice. The Bank of England welcomes applications from all candidates, but as a UK Visas and Immigration (UKVI) approved sponsor, we have a responsibility to comply with the Immigration Rules and guidance. As such, our ability to employ individuals who require sponsorship for immigration purposes is limited. The Bank cannot guarantee that you and / or the role you are applying for will be eligible for sponsorship and that any application made to UKVI will be successful. Eligibility will therefore be considered on a case by case basis. The Application Process Important: Please ensure that you complete the ‘work history’ section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage. It’s therefore really important that you fill out the work history and application form questions, as your answers will form a critical part of the initial selection process. This role closes on 17 March 2025. The assessment process will comprise of two interview stages. Please apply online, ensuring that you complete your work history and answer ALL the application questions fully and in detail as your application will not be considered if all mandatory questions are not fully completed.