Ward Clerk - Gastro, Ward 3 (Internal Only)
**This position is open to staff working at the Trust in the 'ECT Family' this includes current East Cheshire NHS Trust employees, both NHSP and ECT bank staff, ISS staff and volunteers at the Trust. Unfortunately, we cannot accept applications from applicants not listed within these groups.**
The Ward Clerk is an integral part of the ward team here on Ward 3. We are looking for someone who is proficient, organised, has good time keeping with excellent people and communication skills. You will be required to provide a comprehensive service to patients and perform to a high standard the clerical duties.
Communicating regularly with patient's relatives and loved ones to provide updates as a point of liaison, facilitating the transfer of patients onto the ward, updating the Extra Med and PAS System, answering and responding to phone calls in a professional and timely manner.
To operate within clearly defined limits of policies, procedures, protocols and guidelines within the department and when necessary, improve good working practice.
Main duties of the job
We are looking for a candidate who has excellent telephone and communication skills and is eager to join our administration team.
The position is a busy customer/administration service-based role where no 2 days can be the same. You will need to work flexibly and apply a methodical approach to a varying workload. Good interpersonal skills and the ability to work on your own initiative and as part of a team are essential.
You will work alongside the Consultants, Doctors and Nurses and the wider MDT to ensure our patients receive the best care possible. We are looking for candidates who will bring a positive approach to the working environment.
Successful candidates must have excellent IT skills and experience working in a customer service or healthcare environment as you will be expected to use IT and communication equipment associated with call handling and data input. You should demonstrate high levels of personal commitment to facilitating the delivery of a patient-focused service.
About us
It is all about the people at East Cheshire NHS Trust. We have a real sense of community, and our values are truly embedded into everything we do, ensuring we are a great and inclusive place to work. You will be supported, developed and empowered throughout your career with us. Come and join us, where you can play your part in helping us deliver outstanding care and improving the health of all the people we serve.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters as part of ongoing monitoring.
Please be aware that this post requires a Standard Disclosure and Barring Service (DBS) check, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert.
Job responsibilities
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trust's Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust.
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
We look forward to receiving your application.
Person Specification
Qualifications
* GCSE English language or relevant education
* NVQ customer care
* NVQ level 2
Other
* Please refer to the person specification for further details regarding the role requirements.
Skills and knowledge
* Demonstrates awareness for patient confidentiality and has excellent interpersonal skills
* Competent IT skills (Word and Excel)
* Has knowledge of PAS, Extra MED EDNF and SBS
Experience
* Experience of working within a care setting
* Previous experience of clerical duties
* Understanding of confidentiality and data protection
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr