Newstaff Recruitment Agency is currently recruiting for a Vehicle Service Advisor on behalf of our client based in Kings Langley.
Vehicle Service Advisor in Kings Langley
Location: Kings Langley, Hertfordshire
Salary: £23, to £28, per annum (depending on experience) + Benefits
Working Hours:
1. Monday to Thursday, 8 am – 5:30 pm
2. Friday, 8 am – 5 pm (1 hour lunch break)
3. Saturday, 8 am – midday (on a rota basis)
Key Responsibilities:
4. Book machines and vehicles, ensuring appointments are convenient for both customers and the company, aligning with workshop capacity.
5. Produce accurate job cards, invoices, and related customer information, providing relevant details to both the workshop and customers.
6. Liaise with the parts department to ensure parts availability and keep customers informed.
7. Inform customers about job progress, obtain authority for any additional work before proceeding.
8. Collect any money or signed authority due prior to the release of a vehicle or machine and ensure prompt processing.
9. Provide customers with explanations of all work carried out and recommendations, optimizing additional upselling opportunities to enhance the customer experience.
10. Respond to telephone and written enquiries in a prompt, courteous, and efficient manner.
Skills Required:
11. Strong administrative experience is essential.
12. Technical knowledge is advantageous but not essential.
13. Ability to work well under pressure, handle conflicting demands, identify priorities, and schedule work appropriately.
14. Friendly yet professional manner, demonstrating integrity, discretion, and objectivity.
15. Ability to maintain strong working relationships with colleagues, customers, and manufacturers.
Benefits:
16. 24 days holiday per year plus 8 bank holidays
17. Pension scheme (3% employee contribution, 7% employer contribution)
18. Life Assurance including the dependent’s pension
19. Free on-site staff car parking
20. Ongoing training as required
If you are interested in this job in Kings Langley, don’t miss out, apply today. A member of the Newstaff Recruitment Agency team in St Albans will contact you shortly. Additionally, if you have any questions or concerns, you can contact Anne Marie on or email your CV to. Furthermore, if you’re searching for similar jobs in Kings Langley, check out our website at @newstaffemployment so that you can stay up-to-date with all the latest job postings. We add new jobs daily!
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