Description
Responsible for creating and reviewing technical content for our products and services. This position requires excellent written communication and interpersonal and an ability to build relationships with key stakeholders across the company, as well as an understanding of our technology stack, and a dedication to producing high-quality results.
Key Responsibilities & Accountabilites
* Create and review technical content for our products and services, including user manuals, online help, release notes, API documentation, and technical guides.
* Help the team deliver tasks by completing own work and helping others working with VP and senior staff, work on the design and development of our platform's documentation
* Be an evangelist for good documentation its impact on our users
Relevant experience and qualifications: ·
* 3-5 years experience in an equivalent commercially-facing role, with a track record of successful user-facing documentation and other technical writing output
What are we looking for?
Skills:
* Familiar with common markup formats, such as Markdown, XML, JSON and HTML/CSS ·
* Broad knowledge of the features of AutoRek,
* Experience with CI/CD tools, GitHub, SDLC, Scaled Agil
* Ensure documentation and other technical writing output is accurate, consistent, easy to understand and well-tailored to the audience
* Can articulate matters to non-technical stakeholders and if needed, customers
Expertise with relevant tools: ·
* Core tools: Word, Excel, PowerPoint, Visual Studio/VS Code, PanDocs, MkDocs
Planning and time use:
* Collaborate with key stakeholders
* Manages multiple complex and potentially competing tasks and priorities
* Alert to potential risks
Teamwork:
* Works effectively to achieve the goals of the team, consulting regularly with manager
* Keep leads & team up-to-date with status in daily stand-ups and through task and issue tracking
* Contributes to the team by meeting goals through successfully and consistently delivering documentation and other technical writing output of high complexity and business impact
* Fosters effective collaboration between teams in different areas of the company.
Demonstrates a passion for learning:
* Proactively stays up to date with technology and other emerging trends the field
* Regularly reviews their PDP to assess progress against it, and the on-going relevance of the objectives
Helps the team grow:
* Coaches and mentors junior team members and contributes to the development of the team’s skills and processes.
* Assists with improving standards and awareness of best practices around relevant non-functional requirements
Why work for us?
Our people make AutoRek and we want to support and show our appreciation to our people by providing the following:
* Annual leave package - 26 days, plus public holidays
* An extra day off for your birthday (even if it falls on a weekend)
* The option to buy extra annual leave days
* Flexible working arrangements to suit your lifestyle
* Annual Company & Personal Performance Bonus Awards
* Employee Nominated On-The Spot Bonus Program
* Employee-Referral Scheme
* Private healthcare & hospital cash plan that covers our employees’ partners and dependents
* Group Life Insurance
* Income Protection
* Length of service awards
* Regular team-building events and monthly all-staff updates from our CEO
* Opportunities for professional development and growth
* Free financial advisory services
* Byond cashback card – Cashback on purchases from your local high street retailers
* Salary sacrifice cycle scheme – Our cycle to work benefit-pay nothing upfront and save on the cost of a brand-new bike and accessorise. All while saving the planet by reducing your carbon footprint.
AutoRek is a financial data management platform enabling companies to streamline and automate complex and high-volume data management and controls processes. Our customers range from innovative FinTech start-ups to many of the UK and the world’s largest and established banks, asset managers and insurance companies. Digital data and financial transaction volumes are growing exponentially, this combined with increasing regulatory obligations is driving the demand for improved efficiencies, better control, and management of risk across the financial services industry. The AutoRek platform meets these demands and more and that is why we continue to be a leading player in the market.