Exciting News! Porsche Retail Group is expanding our team and have an excellent opportunity for a Service Administrator to work for one of the world’s most iconic brands and join the prestigious Porsche Centre Hatfield. The Porsche Centre is located by Hatfield Business Park and has staff parking, a gym close by, a newly refurbished staff area which has a pool table, darts and a TV. The Porsche Centre is a 5-minute drive to The Galleria shopping centre and Hatfield Retail Park.
About the company
Porsche Retail Group is a wholly owned subsidiary of Porsche Cars Great Britain and are one of the largest Porsche Dealer Groups in the UK, representing five Porsche Centres located in Guildford, Hatfield, Mayfair, Reading and West London. Porsche Retail Group are proud to be one of Best Companies’ Top 100 large companies to work for in the UK, as well as a Top 5 company in Automotive, and combine an outstanding working environment with great benefits and an extremely competitive package.
About the role
As a Service Administrator, you will be responsible for:
1. Warranty claims and account management
2. Control payment and correlation of warranty account
3. Provide Service administration support
About the operational responsibilities:
4. Process all warranty claims
5. Control of warranty account, matching payments with warranty claims
6. Responsible for final quality control of documentation
7. Management of documentation filing for audit purposes
8. Management of warranty parts returns
9. Creation of job cards
10. Closure of jobs and management of database
11. Assist in departmental communication on Technical / Warranty updates
12. FCA compliant for selling of regulated insurance products
13. Completion of department banking
14. Support in administration for the Aftersales Department
15. Cover for Service Advisors as required
About your skills and attributes:
To be successful for the role of Service Administrator, you will have the following abilities:
16. Experience from within the automotive industry
17. Communicating and influencing
18. Account Management
19. Working In teams
20. Improving for excellence
21. Planning and organizing
22. Delivering excellent service
23. Commercial awareness
24. Developing self and others
About the rewards
For the role of Service Administrator there is a basic salary on offer of up to £30,000 per annum, depending on experience. You will also receive a fantastic benefits package, including:
25. 25 days holiday per year plus bank holidays
26. Option of a VW group vehicle at preferential leasing rates
27. Private Medical Insurance
28. DC Pension Scheme
29. Life Insurance
30. Staff preferential rates
31. Employee Discounts Programme
32. Employee Assistance Programme
How to apply
Please note that eRecruitSmart is advertising the role of Service Administrator on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.
You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.
We look forward to hearing from you!