Job Title: General Manager Location: Lakeside Salary: £35,000 - £40,000 base OTE £80k About Us: We are a dynamic and thriving retailer, specializing in high-value, big-ticket items. Our business prides itself on delivering exceptional customer experiences and maintaining strong growth. We are seeking a talented and experienced General Manager to lead our team and drive our business forward. Job Overview: As the General Manager, you will be responsible for overseeing all aspects of store operations, ensuring profitability, and delivering outstanding service. You will lead a dedicated team, manage performance, and implement strategies to enhance sales and customer satisfaction. Key Responsibilities: Lead, mentor, and develop the store team to achieve business goals and objectives. Manage daily store operations, including inventory, merchandising, and customer service. Analyze sales data and market trends to make informed business decisions. Drive sales growth through effective marketing, promotions, and customer engagement. Ensure compliance with company policies, procedures, and health & safety regulations. Handle customer inquiries and resolve issues promptly and professionally. Monitor and manage financial performance, including budgeting and cost control. Foster a positive and productive work environment. Qualifications: Proven experience in a retail management role, preferably within a high-value, big-ticket item environment. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Ability to analyze data and make strategic decisions. Customer-focused with a passion for delivering exceptional service. Strong organizational and multitasking capabilities. Proficiency in using retail management software and MS Office Suite. What We Offer: Competitive salary ranging from £35,000 to £40,000 base, plus performance-based bonuses. Opportunities for career advancement within a growing company. A supportive and collaborative work environment. Comprehensive training and development programs.