ASAP START*
A leading higher Education provider is looking for an experienced Student Information Manager to join them ASAP on an on-going basis.
You must be available to start the role ASAP and be DBS checked
The role:
To provide positive leadership, management, support and development to Student Information Officers on campus whilst fostering a team ethic. Leading the team at one of our larger campuses, this will include the requirement to motivate staff, delegate and ensure effective communication across the team and wider campus community.
To manage the day-to-day operational activities of the Student Information Service in campus, ensuring that students can access the services they require throughout their on-course journey and that the student experience is prioritised at all times.
To ensure that exceptional customer service is provided to students and staff across a variety of programmes and intakes in campus.
To support the central quality unit for Student Information in the development of the service and the Student Information Hub in campus, ensuring a more integrated, consistent and customer-focussed provision across all locations.
To build effective relationships and collaborate with internal departments to facilitate the smooth running of services and ensure students and staff feel part of the ULaw community.
To lead and manage the implementation of the University's Customer Service Strategy within Student Information on campu...