Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace. Are you an exceptional administrator with a passion for driving operational excellence? Do you have experience in leading, motivating and developing a team? If so, join us as a Senior Administrator and play a pivotal role in our Security division, enabling our success through your leadership and organisational prowess. As the Senior Administrator, you will spearhead a team of three Administrative Coordinators, ensuring the seamless delivery of administrative services that underpin our division's operational success. Your expertise in long-term planning, issue identification, and rectification will be instrumental in streamlining processes and fostering a culture of continuous improvement. In this critical role, you will collaborate closely with our Regional Operations Managers (ROMs) and Business Directors (BDs), providing invaluable support to our operational managers. Your exceptional administrative abilities will enable our Security Division to deliver high-quality services to our esteemed clients, further solidifying our reputation for excellence. What do you get from us: The Role – Full Time, 42.5 hours per week, Monday to Friday Pay: £45,000 - £47,500 per annum. Company Pension Scheme Life Assurance Scheme Access to an Online GP Service for you and your dependents Car Allowance Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses. Health and Wellbeing – access to mental health support specialists Key Responsibilities: Deliver long term scheduling provision across the portfolio and ensure coherence of approach to scheduling activities and management. Ensure forecasting of workforce needs is conducted effectively in collaboration with the Operational Support Centre (OSC). Manage the process for controlling and approving holiday requests across unmanaged operational sites and ensure sufficient cover is required during absence. Co-ordinate and deliver employee relations related tasks in conjunction with site managers, ROMs and BDs. Deliver first stages of the recruitment process in conjunction with ROMs and BDs. Coordinate and oversee uniform and equipment orders for unmanaged operational sites, including raising order requisitions on SAP. Deliver with the mobilisation team the administrative setup of new operational sites. Provide general administrative support to BDs, ensuring tasks are completed to a high standard and within deadlines. Analyse administrative and operational data to identify trends and opportunities for process efficiencies. What are we looking for? Strong leadership and people management skills, with experience in managing teams. Excellent organisational and time-management abilities, with the capability to prioritise multiple tasks effectively. High attention to detail and a proactive approach to problem-solving. Strong communication skills, both written and verbal, with the ability to build positive relationships and influence at all levels. Proficiency in Microsoft Office Suite and familiarity with workforce scheduling tools. Analytical mindset with the ability to interpret data and identify actionable insights. Unlock your potential and contribute to the success of our Security Division. Apply now and become a part of our team, where your dedication and expertise will make a tangible impact on our operations. Apply Now Take the next step in your career with Wilson James. Lead with us, grow with us, and succeed with us. Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability