Casa Hotel is the highest AA rated 4-star hotel in Chesterfield, Derbyshire. An
independently owned hotel which boasts a two-rosette restaurant, 100
bedrooms, 12 meeting rooms accommodating up to 280 guests and our
beautiful Spanish themed Barca bar.
Our sister hotel is the award winning 4-starPeak Edge Hotel, a luxury boutique
hotel nestled on the edge of Derbyshire’s Peak District National Park located 10
minutes’ drive from Chesterfield Town Centre. The hotel has recently
undergone beautiful renovations and extensions to our restaurant and
banqueting rooms, with plans for further extension.
A fantastic opportunity has arisen for an experienced Conference and Events
Coordinator to join our established sales and hospitality teams!
The ideal candidate will be organised, an excellent communicator, have
exceptional attention to detail and the passion to go the extra mile for our
customers. Previous experience within a similar role is essential for the right
candidate.
The role will be based full time at Casa Hotel, with the possibility of
working at our sister hotel.
The working week will be Monday to Friday, with occasional Saturdays as and when required.
What we offer you:
· 33 Holidays per annum
· 50% off food and 20% drink at our venues and discounted hotel stays
· Free, onsite parking
· Excellent training and development opportunities
· Required to work at both Casa and Peak Edge Hotel
· Complimentary staff meals provided
Skills required;
· Enthusiastic, keen, and welcoming towards clients.
· At least 1 year of experience in a high end corporate or hospitality venue in a
similar role.
· Able to work as part of a close team.
· Organised.
· Good knowledge of Microsoft Office and Microsoft Teams.
· Great telephone manner.
· Knowledge of Opera Hotel Software is desired but not essential.
Responsibilities will include:
· Responding to all enquiries in a timely, confident & professional manner,
taking every opportunity to up sell and identify sales opportunities.
· Use the chase system to push business, invite back previous clients and
accelerate sales.
· Identification and development of new and existing business through research
of the local and surrounding area, development & follow-up.
· Achieve sales targets related to meetings and events, be aware of competitor
rates and contribute ideas to the Head of Sales.
· Conducting client show arounds and appointments, displaying a clear &
comprehensive knowledge of the venue, menus, and packages.
· Work closely with the operations team to ensure the smooth running of
special events. Conduct ‘final details’ meeting with the client and operations
team member to solidify the requirements on the date of the event.
· Complete timed responses from inward and outward-bound enquiries, as well
as agents including Venue Directory, Conference care etc.
· Deal with Barca Bar and Cocina Restaurant reservations as required, larger
bookings are processed on to a function sheet, pass sheet and pre-order.
· Producing detailed proposals for prospective clients and client contracts,
liaising to ascertain their precise event requirements, and ensuring clients
aware of the full terms of business.
· Managing the outsourcing of provisions for each event where required.
· Holding strong working relationships with all departments, including, kitchen,
front of house and head office.
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
* A variety of training & development opportunities
Schedule:
* 8 hour shift
* Weekend availability
Ability to commute to both Hotels, Chesterfield.
Experience:
* Event Management: 1 year (required)
Work Location: In person