Job Summary
We are seeking a reliable and organized Patient Booker to join our team in Brighton. The ideal candidate will be responsible for supporting the booking of appointments and contacting patients by telephone to confirm and agree on appointment times. General administrative duties will also be required.
Main duties of the job
Key Responsibilities:
* Contacting patients by phone to confirm or schedule appointments
* Updating and maintaining patient appointment records in our system
* Answering any patient queries related to appointments or services
* Managing and coordinating appointment calendars
* Handling general administrative duties such as filing, data entry, and managing correspondence
* Ensuring all patient information is kept accurate and confidential
* Supporting the wider team with any administrative tasks as required
About us
Working as part of a fantastic team supported by the 18 Week Clinical and Nurse Leads in your specialty and overseen by our Clinical Lead.
Excellent daily rate
The opportunity to work with leading clinicians
Ongoing sessions available over a long duration
Flexible work you choose when you want to work for us and can fit it around your NHS or other commitments
Booking and scheduling app that allows you to easily see work in your specialty and local area as well as book shifts at the click of a button
Community app that allows you to connect with other clinicians, share learning and engage with 18 Week Support L&D resources
Job Description
Job responsibilities
Locations: Brighton
Salary: £150 a day
Days: Monday - Friday
Hours: 09:00 - 17:00
Skills & Experience:
* Strong communication skills, both written and verbal
* Previous experience in an administrative or customer service role is desirable
* Ability to handle phone calls professionally and efficiently
* Excellent organizational skills and attention to detail
* Proficiency in using office software (e.g., Microsoft Office, scheduling software)
Person Specification
Qualifications Essential:
* General admin skills NEEDED
Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration:
Applicants must have current UK professional registration. For further information please see NHS Careers website.
Employer details
Employer name: 18 Week Support Limited
Address: Southern Railway Ltd, Queens Road, Brighton, BN1 3XP
Employer's website: 18 Week Support Careers
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