These are well established roles in both teams and are fundamental in organising and supporting DWPs Commercial Directorate Senior Civil Servants with their day-to-day activity that equips and allows for their focus on commercial delivery. Indirect Wing Team This team has over 130 commercial professionals including a Senior Leadership Team of 5 Senior Civil Servants (SCS). The advertised role is to directly support the Commercial Director who has a direct reporting team of four SCS, leading the strategic categories Estates, Digital, Automated Buying, Business Services and External Resources teams deliver via 941 live 3rd party contractual arrangements 6.8b of DWPs core business services for internal staff and external customers. This role reports to the IWCOT G7 and has line management responsibility for the Indirect Wing Diary & Support Managers (3) who support the Senior Management and Category teams with the day-to-day non-commercial activity that allows them to focus on their commercial delivery. Chief Commercial Officer Private Office The CCOPO operates as a high-performing team within a fast-paced and demanding environment, where professionalism and efficiency are paramount. The advertised role is to work alongside the G7 Private Secretary to support the Chief Commercial Officer, undertake a range of activities alongside the PO team, ensure the wider CD functions maintain effective business delivery and engage effectively with a diverse range of stakeholders, building and maintaining valuable relationships; including wider CD SCS leads, other Private Offices, Ministers, Cabinet Office, and breadth of commercial customers internally and externally to DWP. We are looking for highly motivated individuals with the skills to work effectively both as part of a team and independently, whilst developing key relationships with stakeholders of all grades to deliver best possible outcomes. You will be expected to use and take initiative and drive results; success in these roles will require strong organisational, communication and leadership skills. This is an exciting opportunity for 2 SEO Diary & Business Support Managers to join the CD teams and support the well-established IWCOT & CCOPO teams. The roles are demanding, managing a heavy workload which is often compounded by reactive asks. The right candidates will have an ability to grasp complex issues at pace, be pro-active and an innovative thinker and a keen problem solver who can maintain oversight of the bigger picture stepping into enough detail to know when to engage the CCO or Commercial Directors. Building respected effective relationships is fundamental to being an exemplar and the roles require excellent interpersonal skills and collaborative working with your colleagues in CD, DWP & Ministerial Private Offices, senior civil servants, Government Commercial Function (GCF) and cross Government Directorates. Travel to and between our corporate Hub locations will be required as part of this role. Person specification The successful candidates will join the IWCOT and CCOPO teams, working directly to the Grade 7 Team Leads. The successful candidates roles and responsibilities will include, but are not limited to the following: Work autonomously in the day-to-day running of the Indirect Wing Director in-box and support the Private Office Director, prioritising and effectively managing their inbox to ensure diary arrangements reflect priorities and meetings are organised to make effective use of your/their time. Be highly organised, simultaneously managing a large number of commissions of varied deadlines, while proactively engaging teams to ensure that potential delays and problems are identified early and dealt with quickly and effectively. Provide effective channel of communications including drafting of high-quality presentational briefings and key documents for senior audiences including Commercial Directorate, DWP, wider Government Commercial Function (GCF), Ministerial and Permanent Secretarys Private Offices, and other Government Departments. Act as secretariat at Commercial Executive team meetings, Senior Leadership team meetings and other ad-hoc as appropriate. Lead on Contract submissions for the Directorate building and maintaining effective relationships with stakeholders including wider Business Support functions, Ministerial Private Offices and across DWP to ensure the process is smooth and efficient so that commercial approvals have the necessary level of due diligence to secure timely governed approvals. Lead on Director ad-hoc projects as required; (e.g. Business Continuity Plan, Scottish Devolution Commissioning, Strategic Commercial Risk Analysis). Where appropriate in CCOPO; lead on PQs and FOIs providing policy and legislative advice and guidance to drafters using the ICO guidance and FOI Act 2000. Both roles will also have line management responsibilities with a focus on inclusive leadership and building capability in others. Other Play an active part in supporting Commercial Directorate values and culture. Be flexible on tasks and responsibilities as workloads within the team change. Contribute to the timely delivery of category and CD objectives. ESSENTIAL SKILLS The application process will involve uploading a CV and personal statement. To be successful, you must demonstrate your experience matching ALL the Essential Skills listed below. Further information under Application process. The essential skills for these roles are: Diary & Business Function Experience Autonomous and current proven experience of exemplar Diary & Business Support, evidencing your success of managing a minimum of two Senior Directors consecutively. Excellent planning and organisational skills with a proven ability to efficiently multitask and matrix manage competing priorities against demanding timelines ensuring attention to detail, accuracy and quality of outcomes of your and Directors end goal. Proven experience to pro-actively identify and successfully deliver alternative ways of working with innovative solutions removing nugatory activity and maximising effective use of your and SCS time with measurable qualitative outcomes and delivery of value. Stakeholder Management / Engagement / Communication Proven experience of building authentic and effective relationships with internal and external Stakeholders at all grades with emphasis on Senior Director level whilst also demonstration how you have worked effectively as part of a team. Proven experience of effective communication skills both verbally and written with a proven ability to personally draft high-quality presentational briefing and key documents for a diverse and senior audiences. An aptitude for stakeholder management as you will work closely with senior management staff and their team and possess a strong ability to upwardly manage with influencing skills to ensure the CCO and Directors can effectively execute their roles. Wider Scope Proven experience of effective and inclusive leadership and self/team capability building. Proven delivery skills in use of IT; specifically named MS Office products (Excel, Word, PowerPoint, Microsoft Teams, Share point and Co-Pilot). Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Managing a Quality Service Benefits Alongside your salary of 42,614, Department for Work and Pensions contributes 12,345 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more. This job role is suitable for hybrid working, where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal circumstances and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post. Please be aware that this role can only be worked in the UK and not overseas. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. As part of the application process you will be asked to provide a CV setting out your employment history and a Personal Statement of no more than 1250 words which should demonstrate how you meet ALL the essential skills as set out in the job description. Stage 1 Assessment - Sift: At sift, we will assess your application by using your CV and personal statement only. To be successful, you must demonstrate your experience matching ALL the Essential Skills listed in the job advert above. Please note that you are not required to produce behaviour based examples in the content of your CV or personal statement. Applications will be sifted and scored based on the information supplied in both your CV and personal statement and entered asone overall score within the results. Further details around what this will entail are listed on the application form. Stage 2 Assessment - Interview: If you are successful at the sift stage, you will be invited to a video interview to a video interview using MS Teams, where we will assess your relevant experience against the essential skills mentioned above and we will assess the Behaviours listed below. Making Effective Decisions Managing a Quality Service Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview. Indicative Timeline: Please note that the following dates are only indicative at this stage and could be subject to change. If you are unable to meet these time frames, please let us know in your application. Sifting Panel: Week commencing 24th February 2025 Final Panel Interviews: Week commencing 17th March 2025 Further Information Find out more about Working for DWP A reserve list may be held for a period of 6 months from which further appointments can be made. Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk If successful and transferring from another Government Department a criminal record check may be carried out. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grscabinetoffice.gov.uk stating the job reference number in the subject heading. New entrants are expected to join on the minimum of the pay band. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via DWPRecruitment.grscabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .