General Assistant
20, 30 & 40 hour contracts available 5 days a week.
Location: Milton Keynes.
Benefits:
* 28 Days holiday including bank holidays pro-rata
* Plus your birthday off
* 3 volunteering days
* 3 days grandparent leave
* 24 weeks' enhanced maternity leave
* Secondary carer leave
* Wedding/commitment day leave
* Free meals on shift
* Bespoke training and development opportunities
* Apprenticeships opportunities for all experience levels
* Pension and life insurance
* Discounts available on our HAPI app; high street shops, holidays & cinema
* Wellbeing hub
* Access to employee assistance programme
* Cycle to work scheme
We're looking for a General Assistant who provides genuine hospitality and impeccable service. The ideal candidate is a collaborative team player, friendly, professional and efficient. As a General Assistant, you will strive to exceed expectations at every turn.
BaxterStorey believes that every interaction is an opportunity to create a lasting impression. We invest in our people with ongoing training to ensure they have the skills and knowledge to thrive in their role. We guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
Key responsibilities include:
* Service food and beverages to guests in a friendly and professional manner. Ensure that guests needs and requests are efficiently and effectively addressed
* Customer Service - provide excellent service by being attentive to guests needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
* Teamwork - collaborate with all other staff to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
* Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
* Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas
We're looking for a contagious passion for food and/or customer service. You should draw satisfaction from working within a collaborative and inclusive team environment. Ability to adapt to challenges and opportunities with a solution-oriented perspective is a must. Previous experience in a similar role, especially in the food service industry, is often a plus. Some knowledge of food safety and sanitation practices is required. The ideal candidate works according to the BaxterStorey core values:
* ALWAYS VISIONARY - We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
* WHOLEHEARTEDLY POSITIVE - We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
* CREATIVELY COLLABORATIVE - We embrace our differences to push creativity and we work together to be better.
* FOREVER CONSCIOUS - We work together as a team to lead by example, protecting the planet and supporting local communities.
We're committed to encouraging equality, diversity, and inclusion among our workforce. Our ED&I ambition is to set the standard and to be recognised for having the most inclusive culture in hospitality.
Even if you don't meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.